Thank you for sharing your feedback. We’re glad to hear that you found the room clean and our staff friendly.As a co-living hotel, we operate with a lean on-site team supported by a 24/7 online host to assist guests with any issues during their stay. We’re sorry to hear that the noise at night affected your experience, and we appreciate you highlighting this. We will continue to review ways to improve sound management and guest comfort. Thank you again for your comments, they help us improve.Warm regards,Jason TohMarketing Services Manager