Dear Frederic,Thank you for sharing your experience with us and for taking the time to leave us your feedback.We're sorry to hear that the room was dark and smaller than expected, and that the breakfast and coffee didn't meet your expectations. We greatly appreciate your feedback, which allows us to better understand our guests' needs and helps us improve our services.Regarding the information about car access, we sincerely apologize for the inconvenience you experienced. We take your comments very seriously and will promptly address them to prevent similar situations from recurring.We're happy you enjoyed the hotel's central location, an ideal starting point for discovering the wonders of Rome.We hope to have another opportunity to welcome you and offer you a better experience.Best regards,Faouzyatte KaramasseFront Office Manager
Dear Bader ,Thank you so much for sharing your positive experience! We're so happy you enjoyed the cleanliness and location of the property.Best regards,Faouzyatte KaramasseFront Office Manager
Dear Salim,Thank you so much for taking the time to review your experience with us.We are very flattered by your opinion regarding our services. We thank you very much.Looking forward to welcoming you back to The Style Hotel, we send you our best regards.Front Office ManagerFaouzyatte Karamasse
Dear Carlos,Thank you so much for taking the time to review your experience with us.We're very sorry to hear that our hotel didn't meet your expectations of excellence.We appreciate all your comments. It's only from you that we can improve everything and make our guests' vacations special.We're very flattered by your opinion of the room. Thank you.We look forward to welcoming you again at The Style Hotel. Best regards.Front Office ManagerFaouzyatte Karamasse
Dear J?o?h?n?o,Thank you so much for sharing your experience at our property.We are truly happy to hear that you appreciated the service provided, the location so close to the main attractions, and the value for money of our hospitality.Your kind words are a great satisfaction for us and encourage us to continue offering a high level of service to all our guests.We hope to welcome you again very soon for another pleasant stay in Rome.Best regards,Faouzyatte KaramasseFront Office Manager
Dear Tom,First, we would like to thank you for choosing THE STYLE HOTEL. Your thoughts are very important to us, and we appreciate your feedback.We are very sorry to know that our hotel did not meet your expectations of excellence as well.We apologize for this unpleasant matter in the bathroom as this is not our usual let the guest on their holiday with all those bad services. We are truly sorry for the misunderstanding. We will act for that.Being a boutique hotel in a beautiful old building, it does not have access to services due to the lack of space and on the other hand, our customers really appreciate our strategic position in the center because it is close to all the services that the city can offer.We are sorry for the darkness, the soft atmosphere is part of our style, but we are rearranging the lighting in the room.Thank you for your lovely words about the location. We hope to have you again as our guest in the future, to be able to accommodate you in the perfect mood.Best regardsFront Office ManagerFaouzyatte Karamasse