科克阿迪拉斯酒店-住客评论

Guest（Couple） 2026-01-01
Really enjoyable stay. Very friendly staff, room was nice and spacious. The hotel felt modern but not clinical. Very good drink selection in the bar.
酒店回复：
We are delighted here at The Address hotel to read your lovely review regarding your stay here at The Address. We have a very dedicated and friendly team here who were delighted to hear of your comments when relayed back to them. We look forward to seeing again in the near future.RegardsRhona HeggtveitReservations Manager
Guest（其他） 2026-01-01
Das Hotel an sich war sehr sch?n! Sch?ne Zimmer, super nettes Personal, einzig das Frühstück war entwas eingeschr?nkt. Ansonsten sehr solide.
Guest（Family） 2025-12-01
This is a very cool hotel. We are giving it 4 stars because of the service we received our first night. Yes, it was later in the evening when we arrived for dinner and drinks, however, it was obvious that staff was annoyed that we had come in - even though there were others in the restaurant and bar. We had to flag down a server every time we needed a drink.
酒店回复：
We are very sorry to hear that you didn't have a great experience in our restaurant – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kindest regardsRhona HeggtveitReservations Manager
Guest（Other） 2025-12-01
Had issues with water and not much heating. Pipe had burst in town, was being fixed. But otherwise was ok. Friendly staff
酒店回复：
Thank you for taking the time to share your feedback with us. We are sorry to hear about the issues you experienced with the water supply and heating during your stay.Unfortunately, these problems were caused by a burst pipe in the town, which was outside of our control. Repairs were underway at the time, and we did our best to minimise the impact on our guests. We understand how inconvenient this must have been, and we sincerely apologise for any discomfort caused.We are pleased to hear that you found our staff to be friendly, and we truly appreciate you mentioning this. Your comments are valuable to us, and we will continue to do everything possible to ensure a comfortable stay for our guests.Thank you again for your understanding, and we hope to have the opportunity to welcome you back in the future under better circumstances.
Guest（与好友旅游） 2025-12-01
Really nice hotel
Guest（Couple） 2025-11-01
Clean, comfortable, friendly staff, library/pub in hotel had great history. Don was a great server and very knowledgable.
酒店回复：
We are delighted here at The Address hotel to read your lovely review regarding your stay here at The Address. We have a very dedicated and friendly team here who were delighted to hear of your comments when relayed back to them. We look forward to seeing again in the near future.RegardsRhona HeggtveitReservations Manager
Guest（Other） 2025-11-01
I didn't have breakfast as needed to get off but I ate in the restaurant the night before and enjoyed a fine meal. Staff were excellent and my room was spotless and very comfortable
酒店回复：
It is a pleasure to read such a lovely review and thank you for taking the time to do so. We are thrilled you enjoyed your stay here with us and hope to welcome you back in the future.RegardsRhona HeggtveitReservations Manager
Guest（Other） 2025-11-01
First of all - the building is beautiful. Th e lobby was beautifully decorated as well. Now about the room. We were given room 110. Three outside walls. Heating is co trolled by the reception and is regularly turned off. Our room was freezing most of the time. We asked reception multiple times to turn the heat on. They did, it got warmer, and then it was turned off again and I had to spend the morning in bed under covers. This was ridiculous. Last day there was one young employee - Stefan- who was the only one who actually seemed to care and made sure the last night the heat stayed on. That’s what we asked for so can’t complain that it got too hot. Couldn’t really regulate the temp by opening windows as they were right over the kitchen vent in one side and over the rubbish bins on the other side. The paid for pricey breakfast was not worth it. Very limited and some days there weren’t even any juices or pastries. Room was somewhat clean - dirty carpet. Comfortable bed and one of the best hotel pillows I’ve seen. Bathroom had no venting and co sensation stayed in walls and mirrors most of the day when the heat wasn’t on. O stall I would not recommend that specific room. Others might be better. Oh, our last morning there was a lovely lady at the front desk who was actually very pleasant and nice.
酒店回复：
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kindest regardsRhona HeggtveitReservations Manager
Guest（Business traveler） 2025-10-01
Perfect Should give more information about how high up on a hill it is. While it does have a nice view of the city I wouldn’t recommend it for anyone who has problems walking. I didn’t want cleaning the first days but that resulted in the staff totally overlooking my room the days I did request cleaning. When they were cleaning it was not done properly. Not impressed. Also, I needed help with the luggage from third floor, where my room was, as the elevator only goes to second floor. No one showed up so I had to do it myself, which isn’t good when you have problems with your shoulder.
酒店回复：
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kindest regardsRhona HeggtveitReservations Manager
Guest（情侣） 2025-10-01
Hotel lobby was great but the room smelt of damp and musty, couldn’t open the windows due to being above the kitchen and the vent noise. No hot water in the morning to shower! Disappointed as the hotel is large and looks great from the front. Staff were pleasant.
酒店回复：
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Kindest regardsRhona HeggtveitReservations Manager

科克阿迪拉斯酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（其他） 2026-01-01

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

Guest（与好友旅游） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

Guest（Other） 2025-11-01

Guest（Business traveler） 2025-10-01

Guest（情侣） 2025-10-01

客户评价由实住客人提供的真实点评