客户评价
由实住客人提供的真实点评
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A fantastic little hotel. Great staff, great pub and a great location.
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My wife and I arrived late on a Sunday evening. We had booked the 2+1 bed room above the pub. We had a warm, friendly greeting in the bar. However…the room wasn’t worn, it was decrepit and extremely uninviting (for example, the shower over the bath was dribbling and couldn’t be turned off, the bath stained and green from an apparent tap leak, the shaver light broken with a dirty, ripped off switch cord – and there was no heating, so presumably no hot water).
When we complained, the staff disclosed that the heating had been broken for two days, which we had not been warned about. They offered a small, portable fan heater, but it was December, and cold, so we said that we would leave (my wife was ill).
They checked to see if there was a room available across the street, and we were ushered to a room that was in complete contrast. This was warm, modern and well equipped (even a nice Nespresso machine). However, we were told that the pub had stopped serving food altogether.
I do not know when and if the (three) rooms above the pub will be renovated. The sign in the modern room across the road (one of four) is marked “The Royal”, and the wifi code also suggests that brand. Although the staff are friendly, welcoming and helpful (Maz and Max), the lovely Arts and Crafts wallpaper shown in the photographs had been painted over, and, as mentioned, there was no food available at all.
Things seem to have changed, so get written confirmation of exactly what is on offer beforehand!
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I’m cynical about reviews – are they written by friends of management, or by someone upset by something very trivial? I have NO idea of what is going on here, so I will try to give context. My wife and I arrived late on a Sunday evening (after 7). We had booked the double room (the 2+1 beds) above the pub. We had a warm, friendly greeting in the bar, and were shown up to the room (accessible externally). However…the room wasn’t worn, it was decrepit and extremely uninviting (for example, the shower over the bath was dribbling and couldn’t be turned off, the bath stained and green from an apparent tap leak, the shaver light broken with a dirty, ripped off switch cord – and there was no heating, so presumably no hot water). When we complained, the staff disclosed that the heating had been broken for two days, which we had not been warned about. They offered a small, portable fan heater, but it was December, and cold, so we said that we would leave (my wife was ill). At this point they checked to see if there was a room available across the street, and we were ushered to a room that was in complete contrast. This was warm, modern and well equipped (even a nice Nespresso machine). However, we were told that the pub had stopped serving food altogether. I do not know when and if the (three) rooms above the pub will be renovated. The sign in the modern room across the road (one of four) is marked “The Royal”, and the wifi code also suggests that brand. Although the staff are friendly, welcoming and helpful (Maz and Max), the lovely Arts and Crafts wallpaper shown in the photographs had been painted over, and, as mentioned, there was no food available at all. As things seem to have changed from what was in the various websites, I strongly recommend that if you intend to stay here, you get written confirmation of exactly what is on offer beforehand!
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Pretty reasonably priced shops around the area especially the community shop. I paid of a price of a single in cardiff friendly local made me feel welcome
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Lovely big room for the 3 of us, comfy beds, very hot due to weather and on main road with noisy trafiic but they had put a fan in the room for us. Couple of spiders in bathroom window and could do with a hook on bathroom door to hang towels/clothes, but apart from that would visit n stay again
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A clean and comfortable place to stay for the night. Rather late check-in, and early check-out, to accommodate the owners, who do not live on the premises. Breakfast was not included but we were given a good recommendation. Staff friendly and helpful and a very reasonable price.
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A lovely pub and excellent associated restaurant across the road, both with exceptional staff.
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Bedroom very small . Bathroom size adequate but sink did not drain well and toilet had weak, inadequate flush.
Had to access room by narrow steep staircase via the garden. Garden sounds good but just area of outside tables for the smokers.
Breakfast was served at restaurant opposite The Royal.
Breakfast was good. Wish we had stayed there.
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I stayed three nights and each night woke uo 3-4am because of the cold. No heating and i needed all clothes to go through the night. Very unpleasant and not providing the rest I needed during my business trip.
Not sure if i use the app wrong, but mo ody reacted to my message asking for longer heating.
The room was spacious and clean.
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寇池梅克斯阿姆斯旅馆预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+44-1491838229 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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寇池梅克斯阿姆斯旅馆地址：
37 St Mary's Street, OX10 0EU 沃灵福德, 英国
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