雷山酒店-住客评论

Guest（Couple） 2026-01-01
Staff was wonderful. Breakfast was delicious! The room was so nice!
Guest（Other） 2025-12-01
Great room, great customer service, great chef and great location. Highly recommend.
酒店回复：
Thank you for your wonderful review and perfect rating. We’re delighted to hear that you enjoyed the room, service, chef, and location during your stay at The Inn at Thunder Mountain.We truly appreciate your recommendation and hope to welcome you back again in the future.Warm regards,Team The Inn at Thunder Mountain
Guest（情侣） 2025-11-01
If we could give it more than 5 stars we would. It was such a pretty property and the room was clean with all the amenities. Not only did we have fresh baked bread in our room when we arrived, we were served a 5 star breakfast in our room as well. It was a small quaint inn with small town hospitality. We will definitely be back!
酒店回复：
Thank you so much for your incredible review and perfect rating. We’re thrilled to hear how much you enjoyed the beauty of the property, the freshly baked bread on arrival, and your in-room 5-star breakfast. Our goal is to offer a cozy, small-inn experience with warm hospitality, and it means a lot that this stood out during your stay.We truly appreciate your kind words and are delighted to know you plan to return. We look forward to welcoming you back for another wonderful visit.Team Inn at Thunder Mountain
Guest（其他） 2025-11-01
The Sacred Feather room was spacious, clean and tastefully decorated on theme. We enjoyed our two night stay. Amenities were unexpected and appreciated…how often do you check into a room and have a loaf of homemade bread waiting. Option to have breakfast served in our room was great, as was the food. Common areas were comfortable and plentiful. We enjoyed the private hot tub on our balcony after hiking Devil’s Bridge. Parking was easy. We will be back!
酒店回复：
Thank you for your wonderful review and perfect rating. We’re delighted to hear how much you enjoyed the Sacred Feather room and its decor, as well as the thoughtful amenities including the fresh homemade bread and the option of breakfast served right to your room. It’s great to know your private hot tub and our comfortable common areas added to the relaxation after your hike.We truly appreciate your kind words about the overall experience, from easy parking to the comfort of your stay. We’re grateful you chose to stay with us and look forward to welcoming you back again.Team Inn at Thunder Mountain
Guest（Other） 2025-10-01
Customer service was exceptional. Had an issue with the bed and they fixed it immediately. So much attention to detail in the room. Beautiful and well thought out!
酒店回复：
Thank you, for your wonderful feedback and perfect rating. We’re glad our team was able to address the bed issue right away and that you enjoyed the thoughtful details throughout your room. It means a lot to know your stay felt beautiful and well cared for. We look forward to welcoming you back again.Team Inn at Thunder Mountain
Guest（Other） 2025-10-01
Breakfast was great. The staff were warm, friendly, and accommodating. The room was perfect. They had cinnamon raisin bread baking in the room for us.
酒店回复：
Thank you for your wonderful review and perfect rating. We’re so glad you enjoyed the fresh cinnamon raisin bread, the comfort of your room, and the warm hospitality from our team. It’s great to hear breakfast was a highlight as well. We appreciate you choosing to stay with us and hope to welcome you back again soon.Team Inn at Thunder Mountain
Guest（Couple） 2025-10-01
The staff was amazing. The service was incredible. Super thoughtful with a bread maker, and all the things you need. However, the Santa Fe room didn't have a door to the bathroom which is less than ideal. Worse was the room above it which had either a guest who herded cattle in their hotel room for a living, or just couldn't sit still at all hours of the night. It was unbelievably noisy and impossible to sleep. Again, staff, incredible. I sincerely appreciated them. But that particular room I would never stay in again. Worst vacation night sleep in a very long time. Location is good. Not a lot to walk to, but great hiking trails not too far away, a short drive into town. All in all we were happy. Just wished we could have slept.
酒店回复：
Thank you, for sharing your detailed feedback. We’re truly grateful for your kind words about our staff and service we’re thrilled to hear they made a positive impression. We’re very sorry, however, that your rest was disrupted during your stay. The noise from the room above and the open-style bathroom layout in Santa Fe clearly affected your comfort, and we understand how important a good night’s sleep is, especially during a getaway.Your comments are invaluable, and we will carefully review the concerns you mentioned to ensure a better experience moving forward. We’re glad you enjoyed the location and nearby hiking, and we appreciate you acknowledging the aspects you did enjoy despite the challenges.We hope you’ll consider giving us another opportunity in a different room type so we can provide the restful stay you deserve.Team Inn at Thunder Mountain
Guest（Other） 2025-10-01
Our stay at The Inn at Thunder Mountain was perfect!!! We stayed in Moonlight Shadow which is up a flight of stairs but totally worth it. We arrived to warm fresh bread and a clean, welcoming room. The breakfast prepared by Chef Robert was amazing. Water and snacks available for daily hikes made getting out the door a breeze. We soaked our sore muscles in the private hot tub one evening and it really helped. I highly recommend this place as the location is convenient, staff amazing and the bountiful breakfast.
酒店回复：
Thank you so much for your wonderful review and perfect rating. We’re delighted to hear how much you enjoyed your stay in the Moonlight Shadow room from the warm fresh bread on arrival to Chef Robert’s amazing breakfasts. It’s great to know the stocked snacks and water made your hiking days easier, and that the private hot tub provided the relaxation you needed after exploring Sedona.We truly appreciate your kind words about our staff and convenient location. We’re thrilled your stay felt welcoming, comfortable, and memorable, and we look forward to welcoming you back for another perfect getaway.Team Inn at Thunder Mountain
Guest（Other） 2025-09-01
Great stay Phenomenal customer service. Room was clean. They even served breakfast in bed. :) Sedona was beautiful. We are definitely coming back.
酒店回复：
Thank you for your wonderful review and beautiful pictures we hope to welcome you back on your next Sedona trip -Team The Inn at Thunder Mountain
Guest（其他） 2025-09-01
Charming and quiet stay! We had the Moonlight Shadows room and it was comfortable and cozy! The place has everything you would need including snacks, soda, water and delicious breakfasts from chef Robert. Our private hot tub was warm and relaxing after long days of hiking. The staff were all very friendly and helpful.
酒店回复：
Thank you, for your wonderful review. We're so glad you enjoyed the comfort of the Moonlight Shadows room and the thoughtful amenities we provide. It’s great to hear Chef Robert’s breakfasts and your private hot tub made your stay even more relaxing after your hikes. We truly appreciate your kind words about our friendly and helpful team. We look forward to welcoming you back for another peaceful getaway.Team Inn at Thunder Mountain

雷山酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（Other） 2025-12-01

Guest（情侣） 2025-11-01

Guest（其他） 2025-11-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Other） 2025-10-01

Guest（Other） 2025-09-01

Guest（其他） 2025-09-01

客户评价由实住客人提供的真实点评