Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing stay and enjoyed our food and supportive staff. Your kind words mean a lot to our entire team. It was our pleasure to make your stay comfortable, and we look forward to welcoming you back to The Nilaya soon. Warm regards, Arun Rajput General Manager The Nilaya, Mashobra
Dear Guest, Thank you sincerely for your heartfelt 5-star review. It means so much to us to hear that, out of all the destinations you’ve travelled to, your experience at The Nilaya stands out. Your kind words for our team from the reception to the gate staff truly touch our hearts. We are grateful for your blessings and good wishes, and we send the same back to you with gratitude. It was our pleasure to serve you, and we look forward to welcoming you again for another memorable stay. With warm regards and best wishes, Arun Rajput General Manager The Nilaya, Mashobra
Dear Guest, Thank you for sharing your wonderful feedback! We’re delighted to know that you had a comfortable and enjoyable stay with us. It’s great to hear that your family and kids loved the location and that you found our space relaxing and the food delicious. Your kind words truly motivate our team to continue delivering memorable experiences. We look forward to welcoming you and your family back to The Nilaya soon! Warm regards, Arun Rajput General Manager The Nilaya,Mashobra
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially in terms of noise levels and the bathroom issue. As discussed during your visit, we did have multiple families with children staying at the same time, which may have contributed to the unusual noise. We sincerely apologize for the inconvenience this caused. Regarding the bathroom concern, we appreciate you bringing it to our attention—we’ve already passed the matter on to our maintenance team for immediate servicing. We’re also actively working on improving our payment options to include international cards to better accommodate all our guests. On a positive note, we’re glad you enjoyed our food and breakfast, and we thank you for acknowledging that. It’s disappointing to hear that your experience fell short overall, especially after coming on a recommendation, and we do hope you’ll give us another chance in the future to offer you the peaceful and enjoyable stay The Nilaya is known for. Warm Regards Arun Rajput General Manager The Nilaya,Mashobra
