Sehr geehrter Hotelgast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu schildern. Es freut uns zu h?ren, dass Ihnen die Lage und der allgemeine Eindruck unseres Hotels gefallen haben. Wir bedauern aufrichtig die Unannehmlichkeiten, die Sie aufgrund der Klimaanlage und des damit verbundenen Schlafkomforts erfahren haben. Es tut uns leid, dass unsere Rezeption nicht die Unterstützung bieten konnte, die Sie zu einem angenehmen Aufenthalt ben?tigt h?tten. Ihre Hinweise sind für uns sehr wertvoll, und wir werden sie intern besprechen, um den Service zu verbessern. Es tut uns leid, dass Ihr Geburtstag unbemerkt geblieben ist; das entspricht nicht unserem Standard. Wir hoffen, Sie geben uns in der Zukunft die Gelegenheit, Sie von unseren gewohnten H?chstleistungen zu überzeugen. Mit freundlichen Grü?en, The Westin Leipzig Sabine Lincke Team Assistentin
Dear hotel guest, thank you for your feedback. We are pleased to hear that you enjoyed your stay. We apologize for the inconvenience caused by the door lock issue and appreciate your understanding as we address such matters. Best regards, The Westin Leipzig Sabine Lincke Teamassistentin
Dear hotel guest,thank you for your kind words regarding the cleanliness, comfort, and our staff. We are delighted to hear that you had a pleasant and relaxing stay with us at The Westin Leipzig.Goodbye,The Westin LeipzigSabine LinckeTeam Assistentin
Dear hotel guest, we regret very much that after your last stay no positive overall impression emerged. We always try to satisfy all guests with our offers. Since we unfortunately did not quite manage to do this in your case, we would like to apologize to you. We have addressed your criticism internally and initiated appropriate actions. Have the ambiguities been resolved in the meantime? If not, please contact us again directly.Hopefully we will be able to welcome you again. With many greetings, Sabine Lincke, Teamassistentin
Dear hotel guest, 感谢您对我们酒店的积极评价！很高兴您对房间的空间感到满意，并且享受了我们的便利设施。我们期待您再次光临，享受更多美好的时光。 祝好，The Westin LeipzigSabine Lincke, Team Assistentin
Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Dear hotel guest, thank you very much for your very positive feedback. Full points - great! We are particularly pleased that you felt so comfortable with us and that we were able to inspire you in all points. It is nice that you like our location.Visit us again soon - we are looking forward to welcome you! With many greetings,Sabine Lincke, Team Assistentin
Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Sabine Lincke, Team Assistentin
