客户评价
由实住客人提供的真实点评
-
Great quiet location. Chalet type accomodation that we stayed in overlooked very pretty grounds. Very clean and everything that you could want. Owner offered us breakfast for an extra cost, which was lovely and well presented. Speaking of the owner, Lou, she is a wonderful, warm and welcoming lady, who's also great fun! Will definately revisit to try out the afternoon tea, which I'm sure will be superb! Thanks Lou. Until the next time!!!
-
We booked a table of ten for afternoon tea. The communication was by email only as they don’t answer the phone. It was all very slow but eventually we booked our table and paid the deposit. On the day we arrived ten minutes early and it was all locked up so we rang the bell and called the number on the door. Eventually someone appeared and told one of our party to move her car as the manager likes to park there! We were told abruptly to wait. We waited and were then invited around to the garden. The experience then began. Two of our party did not make it and we let them know they were not coming, one had tried calling in the week but of course was not answered. The garden and interior was very pretty and the manager Lou Lou had now arrived and led on the experience . She is very bubbly however the grumpy one who opened the door was also serving us. So when she bought an afternoon tea stand over with a broken leg (on the stand , not her!) and it tipped and chocolate mousse went all over the table she just glared and tutted. We had to ask for a cloth but there was no offer to replace it! Anyway the afternoon tea was nice. Suddenly we were told our time was up and we needed to pay but Lou Lou did not want separate payments. So one of us had to pay. When I got home I realised she had charged us for ten and not 8 so I phoned her to say she had made a mistake. Lou Lou did not reply so I messaged her and she said it was not a mistake. We had paid a deposit so that should have covered it but Lou Lou insisted we had to claim full payment from the two no-shows. She said a large party had not arrived the week before so she needed to make sure costs were covered. But that large party just lost their deposit. I had to pay in full. I’ve since escalated to trading standards. It’s such a shame because although it was a strange start and one lady definitely should not be working there the place is pretty and Lou Lou does make it a nice 2 hours. But watch your payment at the end! I think we were deliberately rushed for payment so that we didn’t realise we were over paying. I’m really angry and upset about it.
-
Very disappointed to be charged for a second pot of tea considering I had already paid £60 for the afternoon tea. Unnecessary charge for a tea bag and hot water, shocking. I would recommend you review your offering. For this reason I would not return or recommend to friends.
-
A lovely setting . Well run . Very friendly team . Very clean & comfortable. Breakfast was nice bacon sandwiches with fruit tea / coffee , orange juice . Lose to a restaurant for dinner . Would highly recommend. Relaxing place and scenery. Lou Lou is very kind
-
The Willowford预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
-
其他咨询: (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
-
会议室在线预订
-
The Willowford地址:
Wavendon Road village of, MK17 8AZ 米尔顿凯因斯, 英国
-
免责声明:我们是为The Willowford提供客房预订服务的旅游服务提供商,非酒店的官方网站,请您知晓。