客户评价
由实住客人提供的真实点评
-
可以在whatsAPP上面输入酒店电话然后联系，获得房间密码。酒店内部装修挺不错很乾净，但是所在的街区尽量别深夜去，可能有点乱，工作人员态度很好，我把耳机忘在房间里了，第二天联系酒店下午就找回了，沟通的时候发现他们也保留了其他访客落下的衣服，蛮负责的。
-
酒店邻近市中心，在居民楼里边，不用担心安全，因为要三重密码才可以进入大厦，房子和房间里边。房间下面是好像香港花园街的市集，什么都有得卖。大概1000米步程。
卫生一般，没有洗头水沐浴露（因为没有refill）。
-
DON'T COME TO THIS PLACE. It will ruin your trip. I've been to many countries and hotels, and this is the WORST experience I have EVER had. We were trapped outside the building because of the failure of the door lock(fyi this hotel is located inside a hybrid building). I understand that the whole building suffered, not only because of our key. However, it took a long time for them to come and unlock it for you, because there is no staff in the building during night. Luckily , we met another yguest who also lived in the building, so we managed to get inside and we did also tell the staff on phone that we got inside. What's worse, our door key was not working so we couldn't get into the hotel unfortunately, then we called again for many times, we failed to reach them. Until they picked up the call, they just kept repeating the same words: our staff is coming. They did not listen to our problem clearly: we were inside the building . After I repeated our situation many times , they then realised that we actually got inside and were MAD at us. Their attitudes were extremely terrible and put the blame on us -yelling at us that we did not tell him we got inside. In fact I told him many times but he just didn't wanna listen to us carefully. Eventually, they opened the door for us remotely. After a while, a staff came to us to check the card, and he found out that our card wasn't sensitive to get into the door, so he gave us PIN, which is good, andpromised to change the card the morning after. Nevertheless, when i asked the receptionist, she had no idea what happened at all, then of course we didn't get our card changed. The card was occasionally usable, which is very disturbing and worrying .
Of course, our mood is seriously disturbed by this event. I have no trust in them anymore. Feel very paranoid.
It is ok to encounter some issues. What matters the most is how you handle an issue. Obviously, they handled it terribly without professionalism. Worst customer service I've ever encountered.
NOT RECOMMENDED.
-
照理来説 入住前或后酒店应该给我大门密码！
但他们并没有给我 入住过后就只给我门卡和电梯楼下大门的钥匙！酒店的门前密码没有给我??
我晚上回去 开不到门 打给酒店没人接！等了接近10分钟才有顾客回来 给我开门！倘若没顾客回来 我该怎么办？我第二天早上的飞机？ 这实在不好！
另外特别感谢Trip的客服??
-
酒店位于帐篷市场里，一座楼房的五层。酒店乾净，设施齐全。服务生早上的那个好，下午的有点胖的那个就没那么好了。阳台可以看到埃特纳火山。
-
Todo muy bien, limpio y acogedor
-
Alles tip top. Die Zimmer sind neu und alles ist in einem hervorragenden Zustand. Die Mitarbeiter sind sehr nett. Das einzige Problem was für einen Besucher als st?rend empfunden werden k?nnte ist, dass es sehr hellh?rig ist, das hei?t, man h?rt wirklich sehr gut wenn der Nachbar z.B Fernsehen guckt, oder sich unterh?lt. Das kann unter Umst?nden st?rend sein. Aber abgesehen davon ist eigentlich alles total gut. Vor dem Hotel findet t?glich ein Markt von 6-13 Uhr statt - das sollte man wissen. D.h. zwischen 6 Uhr und 13 Uhr kann dann dort kein Auto fahren oder Auto parken und alles ist gesperrt. Glücklicherweise befindet sich direkt neben dem Hotel ein gro?es Parkhaus in dem man wunderbar sein Auto 24/7 parken kann. Es ist dort sicher abgestellt und das Parkhaus kostet pro Nacht 12 Euro (Stand Juli 2025). Fazit: Wer ein solides, minimalistisches und einfaches Hotelzimmer sucht, in guter Lage und zu einem fairen Preis, der ist hier genau richtig.??
-
Unexpectedly very nice apartment!
The street where it is located looks so dirty and poor, but all apartments are super clean, nice and new
-
Понравилось. Новый ремонт .
-
原本我定的B&B在中央车站附近，平台沟通的问题，商家説无法满足。后来携程替我订了这个，差价由携程承担。除了外部环境，其他都很好，服务很棒，很耐心。指导如何进门、乘电梯都等等。
-
TH 豪华中央酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
-
其他咨询：+39-3207716695 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
-
会议室在线预订
-
TH 豪华中央酒店地址：
Via Teocrito, 11/5° Piano, 95131 卡塔尼亚, 西西里大区, 意大利
-
免责声明：我们是为TH 豪华中央酒店提供客房预订服务的旅游服务提供商，非酒店的官方网站，请您知晓。
