Dear Nick,thank you for taking the time to write a review and give us a feedback, we appreciate it. We are sorry to hear that you some difficulties with the check in, however, we would like to take this moment to explain better, also for other guests, how the process works. Since we are not an hotel, but just a guesthouse, we do not have personnel available phisically 24/7, just only via phone we are reachable at all times. The check-in starts at 3pm, beforehand it is possible to leave the luggage, and we can come upon phone call if necessary. We are glad that you found our staff and bar nice, as well as a great breakfast. We hope you can come again to reevaluate us in the future.Best regards,Times Suites