客户评价
由实住客人提供的真实点评
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I never write reviews but needed to for Tribu. We recently hosted our company here for a photoshoot and I can't say enough amazing things. Not only is the property and location beautiful, but the staff is incredible. Jesse was there the entire time, and went above and beyond to make our stay special. Brenda was also so accommodating when planning. The food was so fresh and delicious too. If you're thinking about this destination look no further -- I promise you'll love every second.
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We got the place as a vacation rental for family and friends after missing so many gatherings during Covid. We originally saw it on Airbnb, but it’s more like a hotel where staff is there from 10-6 and you have daily housekeeping if needed. I have really conflicting feelings about this place, because the location and accommodations were better than anything we could have dreamed of. But the property manager, Anabel, was a nightmare. I can't confidently recommend this place to others because she was so rude and difficult to work with. Prior to arriving, I saw other parties leave bad reviews about Anabel as well - the owner should really take these multiple negative reviews about her more seriously before it ruins their business. The Good: - The accommodations are beautiful, clean, and spacious. The property really is stunning and the maintenance and housekeepers do a great job of keeping everything clean. Photos don’t do this place justice. The teepees are bigger than photos show. We loved the common spaces inside and outside for everyone to hang out. The a/c worked great and the beds were comfy. - the food was amazing and the kitchen staff was very kind. The breakfast was some of the best food we had. We regretted not having dinner with this kitchen staff but we wanted to try outside areas and the property manager took way too long to give us any details about the menu and pricing (1 month prior to arrival, about 5 months after asked). They use microdyn for the produce and no one ever got sick. - They were able to set up a doctor to come to the property to do the Covid tests for return flight requirements - Short beautiful walk to a beach where we saw whales breaching. - Most of the staff were incredibly kind and helpful. The staff always wore masks which was relieving to me as I work in healthcare and am still being cautious with Covid (the only person who never wore a mask was Anabel - go figure) - Nayeli was on it with checking people in, showing us the grounds, getting us beach umbrellas, blankets, etc. She showed us true hospitality. That girl should be running the place instead. This would solve all of their problems. - Loved the filtered water and reusable bottles. It was very eco friendly. The Bad: - Our check in was at 3 pm and some rooms weren’t ready until 5:30 so after a long day of traveling, half of our guests had to wait for hours to shower and put away luggage. - Anabel is the main point of contact prior to arrival. She was rude, accusatory, and threatening. She contradicted herself multiple times and threatened to cancel our reservation less than 24 hours before we arrived. This was so nerve-wracking since it was an international trip for 26 people. She left a bad taste in my mouth before we even got there. When she was around, she was cold towards all of us and never wore a mask. It was very uncomfortable. She was there when we checked out to collect tips for her staff, but we decided to tip the kitchen and staff direct
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Tribu Todos Santos预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
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其他咨询: (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
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Tribu Todos Santos地址:
Camino Viejo Las Tunas, 23300 拉巴斯, 南下加利福尼亚州, 墨西哥
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