Dear K. Kin fai, Thank you very much for your kind feedback and perfect score! We're glad to hear you enjoyed our convenient location near the subway and BTS stations. We also appreciate your comment regarding the air conditioning — your comfort is important to us, and we’ll certainly look into ways to improve the airflow in the room. We truly value your support and hope to welcome you back again soon! Warm regards, Preeyaporn (GM)
Dear Sir or Madame, Thank you very much for taking the time to share your feedback. We’re glad to hear that you enjoyed our convenient location, well-designed rooms, and the friendly service provided by our team. We sincerely apologize for the issues you experienced with the bed linens and bathroom tiles. Please rest assured that your comments have been shared with our housekeeping and maintenance teams for immediate attention and improvement. Your feedback is very important to us, and we truly appreciate it as it helps us continue to enhance the guest experience. We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future. Warm regards, Preeyaporn (GM)
Dear Sir or Madame, Thank you very much for your kind and thoughtful review. We’re delighted to hear that you had a comfortable and enjoyable long-term stay with us, and that the room upgrade added to your experience. Although our building is not new, we’re glad to know you appreciated the spaciousness, daily housekeeping, and essential amenities — including the daily water replenishment. It’s also wonderful to hear that our friendly front desk team and convenient location helped make your stay even more pleasant. We truly appreciate your kind words and would be honored to welcome you back again on your next visit to Bangkok! Warm regards, Preeyaporn (GM)