この度は「謡町」にご宿泊いただき、誠にありがとうございました。口コミのご投稿にも感謝申し上げます。大切な記念日のご旅行を、當町家でごゆっくりお楽しみいただけたこと、スタッフ一同とても嬉しく思います。いただいた溫かいお言葉を勵みに、これからもより良いご滯在を提供できるよう努めてまいります。またお會いできる日を、スタッフ一同心より楽しみにお待ちしております。
Thank you for sharing your experience at UTAIMACHI. We're delighted you enjoyed our traditional accommodation in Kanazawa's historical district, and that our staff were helpful and friendly during your stay.The narrow streets are indeed characteristic of the historical Higashi Chaya District, which limits vehicle access. However, as taxis can drop guests off around the corner just a short walk away from UTAIMACHI, we hope you enjoyed strolling through the historical neighborhood before arriving at our accommodation. Some restaurants may be closed during the new year holiday, but our guest services team are always available to provide local recommendations and restaurant information!We look forward to welcoming you back to UTAIMACHI on your next visit to Kanazawa.
Thank you for your kind review. We are happy to hear you enjoyed your stay at UTAIMACHI during your time in Kanazawa! We look forward to welcoming you back again for future visits.
Thank you for your feedback about your stay with us in Kanazawa. We're pleased you enjoyed our location in the historical Higashi Chaya District and found our accommodation clean, spacious and beautiful.We apologize for the confusion during check-in. We strive to ensure all guests have clear check-in instructions, and have since then improved our communication process to prevent similar situations.Regarding your comments about amenities, each room is equipped with laundry detergent. Our staff will highlight this more clearly for future guests. As for breakfast, we serve a curated breakfast set menu, and appreciate your feedback as we continue to improve our guest experiences. We hope to welcome you back for a stay in the future.
Thank you for your kind words about your stay with us. We're delighted you appreciated our property's unique blend of traditional charm and modern comforts in the historic district.It's wonderful to hear that our guest service team's hospitality enhanced your experience. We hope you'll have the opportunity to return for a more extended stay in the future!
Thank you for sharing your detailed feedback about your experience with us. We apologize for the difficulties you encountered during your stay, particularly with finding and accessing our property.Our location in the heart of the Higashi Chaya District means we're surrounded by traditional narrow streets that can be challenging for vehicles. We have since improved our pre-arrival access information to help guests navigate more easily and understand the best drop-off points.We appreciate your comments about the futon comfort and bedding. With your feedback, we have since updated all futon bedding in each of our rooms for a more comfortable stay. While our accommodations feature traditional Japanese styling, we're always looking for ways to enhance guest comfort.We're glad you found our staff to be helpful during your stay. We thank you for taking the time to share your experience and hope to have another opportunity to welcome you back again in the future.
