艾克莱蒂科别墅-住客评论

Guest（Other） 2025-07-01
Recommended Great experience on our stay at Ecletico Villa. Very good service, very welcoming people, excellent breakfast.
酒店回复：
Thank you so much for your kind words and for taking the time to share your experience at Ecletico Villa. We’re delighted to hear that you had a great stay and that you enjoyed our service, hospitality, and breakfast.Your recommendation means a lot to us, and we hope to welcome you back again soon for another memorable visit!Warm regards,Ecletico Villa Team
Guest（其他） 2025-07-01
This hotel is new, really nice finishes, main area interior is beautiful and rooms especially the bathroom was very nice. Breakfast is good too. Location is okay, close to the old town but nothing great to eat in the immediate area. The bed is terrible, rock hard and pillows are there but are pretty much non existent. Also, the check-in is weird, I like the pin entry, feels safe and secure but the way this is setup is a bit impersonal. There is a sign on the door to use the code, no access to the lobby early if you need to leave luggage. Not really the hotel experience that is nice to have, really no different than an airbnb in this way. Our stay was good, especially for the price, but if you are looking for a comfy bed, this may not be the place for you.
酒店回复：
Dear Kelly , Thank you for your detailed feedback,we truly appreciate you taking the time to share both the positives and the areas where we can improve. We're glad to hear you enjoyed the design, bathroom, and breakfast, and that you found good value in your stay.We're sorry to hear the bed and pillows weren’t as comfortable as you hoped , comfort is very personal, but your comments will help us as we continue to refine the guest experience.Regarding the check-in process, we understand your point about the more independent setup and will look into ways to make it feel more welcoming while maintaining the convenience and security of keyless entry.Thank you again for staying with us, and we hope to have the opportunity to welcome you back with an even better experience.
Guest（情侣） 2025-06-01
A great location - 10 mins from the old town and 5 mins to a tube station. We only used tge tube on one day and walked to everything else. Reception are supposed to be there 7am to 7pm, but seem to wander off! However, they are very speedy to arrive if you WhatsApp or ring the number displayed. It's a small hotel (18 rooms) so that's why there isn't a 24 hour reception. Everything is very new with lovely feather pillows and duvets and a nice bathroom with fluffy towels. Rooms cleaned well each day. Toiletries are provided, including toothbrushes and toothpaste but no conditioner or cream. There is a room safe and a hair dryer. There is also a minibar that comes stocked on day 1 with 2 x soft drink cans, 2 x water bottles and 2 x 250ml wine bottles, all of which are free. There is a good spread for breakfast with hot-ish food (frankfurters or bacon and eggs) plus plenty of bread, rolls, croissant, muesli, cheese and ham, yoghurts and fruit and a different cake each day. You can eat as much as you like. Also tea, coffee, juice and prosecco if you can drink alcohol early! Breakfast is served 7am to 10am. There are no communal lounges erc, but there is a nice terrace with tabkes, chairs and umbrellas where you can sit outside for breakfast and any other time. The staff are very helpful and friendly and speak very good English. We left our luggage on our last day for collection later. All in all, a great stay, thank you.
酒店回复：
Thank you so much for your detailed and thoughtful review! We're delighted to hear that you enjoyed your stay with us and appreciated our convenient location, comfortable rooms, and generous breakfast spread. It’s great to know that you found the feather pillows, fluffy towels, and daily cleaning up to standard , we take pride in the small touches that make a stay memorable.We appreciate your feedback regarding reception hours. While our reception team isn’t present 24/7 due to the boutique size of our hotel, we’re glad they were quick to assist when needed. Your comments help us to improve, and we’ll certainly look into how we can make this aspect even smoother for future guests.It’s wonderful to hear that you enjoyed the minibar treats and our terrace space, and we’re especially pleased that our staff’s friendliness and English fluency stood out during your visit.Thank you again for choosing to stay with us, and we hope to welcome you back on your next visit to the city!Best Regards !
Guest（家庭旅游） 2025-01-01
Magnifique aménagement dans une villa d epoque d un Hotel design de très bon go?t. Je recommande . A proximité du centre et accès a tout heure avec son code privé. Le déjeuner était valable et la suite , très jolie.

艾克莱蒂科别墅

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-07-01

Guest（其他） 2025-07-01

Guest（情侣） 2025-06-01

Guest（家庭旅游） 2025-01-01

客户评价由实住客人提供的真实点评