客户评价
由实住客人提供的真实点评
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Time for a refresh
I’ve stayed here 4-5 times over the years. The staff remains excellent, but the lobby, hallways and rooms could use a refresh.
Black carpet in hallways has bleach spots. Sheer white curtains in room aren’t so white anymore - stained and snagged. Some of gold drapes were falling off tracks. Fabric worn off the corner of the bedframe - I cut my leg on exposed wooden frame. White furniture is scraped and stained. Offwhite floor tiles have bleach spots. Too much clutter on the furniture in the room - cocktail shaker, ice bucket, mini bar, signage. Sensor caused closet to light to flicker on and off all night. Someone did come to address all the problems within a short time, but still…
We received a complimentary “upgrade” to a king suite, but it was actually smaller than the wonderful king. The “suite” is not really a suite but rather a wonderful king with a column splitting the room into separate spaces. The column actually takes space away from the room.
Hotel has free hot water in the lobby, but when I went to get hot water from the lobby at 3:30am, there was none. I asked at the front desk and was told they could bring some to my room. A few minutes later, someone showed up with a carafe of hot water, tea bags, and sugar - AND a room service charge for me to sign! I was expecting a free cup on hot water - not room service.
Not possible to reserve room for 2 with breakfast for 2. Hotel only has option to include 1 breakfast at time of reservation.
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We celebrated my wife birthday
We stayed here again this time to have a birthday party here. Amazing staff anf exceptional service..Everytime we stay we enjoy the breakfast. We enjoy the music and the safety of the Santa Barbara area has to offer.I have condo here and home in lamesa cundinamarca. It is nice to have paties decorated and food and drinks .
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H?tel #1
Staff #1
Seulement qu’à mon arrivé (t?t le matin) le service n’était pas au courant que j’avais réservé ma chambre pour le matin.
J’ai donc d? payer un extra.. aucune autre option.
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大堂不是很气派，但是服务水准很好，会嘘寒问暖。我的房间在高层，能看见波哥大的美景，据说是波哥大比较高档的酒店，可以一住。
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El B Day de mi novia
Una gran celebración en pareja. Excelente agazajo en el restaurante Jairo con cena de varios tiempos basada en gastronomia tipica colombiana, pero el toque de autor del chef. Lastima en BBC no nos hicieron reserva para ver el partido de Colombia y nos tocó ir al de Usaquen. Perp de resto desayuno excepcional, atencion y gran servicio por parte de todos.
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酒店本身硬件完全没问题，符合w一惯气质，房间很大，早餐也不错，健身房也很大，设施都很齐全，没想到退房的时候却搞出来一堆事情，说什么吃早餐可以不用付税钱，不吃早餐就需要付税钱，而且，他们说的这个税钱还要60美金一晚，入住的时候没有人跟我们说过这个问题，在前台搞了一个多小时也没解决问题，感觉是个黑店，第一次住酒店被人在退房的时候收什么税钱
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My second stay at W, highly recommended hotel
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波哥大W酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+57-6017467111 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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波哥大W酒店地址：
Ak 9 #115 - 30, 乌萨奎, 110011 波哥大, 波哥大首都区, 哥伦比亚
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