客户评价
由实住客人提供的真实点评
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Room was clean and staff was very friendly and helpful
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We stayed here twice and had a great stay both times. Location, location, location - the apartments are close to everything needed for a great vacation.
I'd just suggest that visitors bring dish washing materials and coffee filters (basket) if you want to make coffee.
Comfy beds, fantastic pool and really wonderful staff. We hope to stay here again.
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Limpio, estacionamiento frente al condominio, y todos muy amigables !!! Volveremos otra vez . Muy recomendable. Muy cercano a la playas
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Even though we had purchased a two bedroom suite to fit our family of 5, there were only two towels, no soap for washing dishes in the kitchen sink, no trash bags for collecting trash (which the manager told us we need to do and dispose of ourselves). The couch with pull out bed was very dirty, old, and worn to the point that the staff had covered the couch with a sheet before we got there to hide it. The back door to the patio was broken, the shower drain didn't drain well. When we used the shower, we were standing in 3 inches of water the whole time. The room, especially the fridge had a really odd smell which wasn't pleasant to be in at all. The best thing about this place is that the pool was very nice, and the garden area around the pool was pretty well maintained. The buildings overall need a lot of updates and care. We came during the rainy season (mid October) and we were happy with the pool condition even after it rained with so many trees around. However we would hesitate to stay here again especially during the rainy season because the sewer line on the street outside the hotel was overflowing and flowing into the street which made the whole area stink really bad. That's something that the hotel management may not be able to fix since it's outside of their property. The staff wasn't available in the evenings to help with anything. It's more run like an AirBnb vs. a regular hotel. There's not staff on site 24-7.
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Cumple su cometido
En general todo bien con el hotel, cumple con su función. Es muy cómodo. La persona encargada está al pendiente. Le falta algo de mantenimiento a la alberca y al edificio. Hay muchos lugares para comer por la zona
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Property itself could do with a little TLC but was in a great location, clean rooms, quiet and good and quick service. We will go back!
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Our 2nd stay
We stayed here about a 6 months ago, was a good stay in a nice quiet clean room.
This time we paid more for their best "Superior" room, first one was simply gross with handprints and fingerprints on the walls and switches. Room looked unmaintained. So we had them move us, ended up in a newer cleaner room, same room as 6 months prior but this time we had paid more. The text number they guve for contact stopped answering back when I asked for an explanation. Internet also didn’t work in both rooms and the pool was milky and literally falling apart (a number of kids were playing by finding tiles and had piles of them). Wont go back again...
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La ubicación es perfecta, sin embargo en esta ocasión me percaté de que hacía falta jabón de ba?o (no solo no había sino que dejaron el jabón que otro huésped anterior usó junto con la bolsa en la que vienen en la ventana del ba?o, creo que por higiene es una falta de respeto), creo que lo que me desagradó más fue el hecho de que la regadera no tiene presión en lo absoluto así que casi te tienes que pegar a la pared para que el agua te dé y puedas terminar de ba?arte.
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Property is dated....uneven grounds.Only access to one entrance ....our unit was right by an entrance but we had no access to it....had to walk to the main entrance.
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Quick stop with family
-My family stayed for one night.
-The hotel let us check in at noon as we had to check out of our previous accomodation by 1100.
-The lady that was working while we were there was super helpful and very kind to us.
-We enjoyed the pool. My child LOVED the pool, he had so much fun in there.
-We had to check out before 0330 in the morning as we had an early flight to catch. That part was a little bit of a hassle...we could not use the gate near our room as they keep the gates locked from 2100-0900, so we had to take all of our luggage to the main gate through the brick sidewalks and cobble stone. It was quite noisy, possibly woke up other guests.
-The location was good, close to a lot of places to eat and shop.
-I would stay again.
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禅和谐套房预订电话：+8620-86009099
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禅和谐套房地址：
Calle Havre 261, Versalles, 48310 巴亚尔塔港, 哈利斯科州, 墨西哥
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