客戶評價
由實住客人提供的真實點評
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bilik perlukan penambahbaikkan. bidet leaking, lampu tandas kelip2, dapor memasak dah tak berapa panas. paling best sbb pasar malam bawah bilik je. also staff dia bagus sbb kita ada tertinggal barang and diaorang tlg simpankan.
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Bilik ok,suasana yg meriah kerana berdekatan dgn psar malam
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Here’s my honest review. Stayed for 2D1N here.
Arrived on 15th Jan, around 5.15PM. Check-in was smooth. Now here’s come the first challenge.
1. NO HOT WATER. We were tired from a long drive, and wanted to refresh & rest before going out again for dinner. But the water heater didn’t function. I started to get headache so I just took a damn cold shower.
2. ONLY ONE BATHMAT. There’s two toilets, but only the master room comes with the bathmat.
3. NOT SO CLEAN TOILET. When I first wash my foot and the bathroom floor is so sandy. The toilet seats were yellowish.
4. DIRTY LINENS & TOWEL. Stained quilt cover and pillowcases, towels and even the sofa was quite outdated and worn out.
I’ve told the management about the condition above, THANK YOU for the PROMPT actions by the staff. They came and bring new bathmat, towels, kettle and help us change to a new room.
Now, for the second room we had a hot water! Unfortunately the cleanliness was even worst for this room. When we first entered the room smelled like a Clorox just had a huge spill accident. The toilets were dirtier, rustier, and the second room even had a MOULD on the wall. I’m talking about half of the wall with obvious mould issues, even the curtains too were mouldy. We were just too tired to change to another room. We had to open the door for ventilation as the room felt too stuffy. One of the stool leg was also broken even before we use it.
Just such a poor management, pitiful for such a spacious unit, good location (near the weekend pasar malam, good steamboat/hotpot place below the place, had speed mart etc.). The management can revamp/reno/upgrade to the place to cater for customers better experience and satisfaction. I’ve came to CH so many times, tried different hotels, apartments, but so far this is the worst. Please improve.
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Good Hotel, Spacious and Location. Easy check in and check out. Near Pasar Malam Area.
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Best... Sejuk sgt.. Betul2 Dpn pasar malam.. Bilik Kemas bersih
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Strategic location and the apartment is spacious but a bit old.near pasar malam and shop ..overall ok lah..
But ..
The cleanliness need to improve
Floor is very dirty and sticky, the toilet is slippery as well, there isnt any anti slippery carpet .the curtain is mouldy
There's yellow stains and black stains on blanket bed and carpet.The bed sets are dirty.
The hot water for shower is not functioning well.
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Kami stay 3 hari 2 malam. Tapi bila kami keluar bilik kami tidak di bersih kan dari pihak hotel. Kami syor kan pehak hotel membuat perhimatan kebersihan bagi guest yang stay melebihi 1 malam. Harap
Selepas ini ade perubahan..
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Not sure what to expect but I wonder why the room has no fan or aircond. If no aircond it acceptable but not even single fan in a room? At night we were feels like a bit hot with no airflow movement in our room. I have check with receptionist and they said all room are the same, there is no aircond or fan. There are water spill on the floor when I first check in. Coming from fridge, not sure why. And the fridge are not cold. Even not functioning. Basic tooth kit only. Deposit please prepare RM100 cash. If not, you need to make online transfer and to refund back it takes 3-7 days. I am still waiting for my deposits. The bedsheet full of stains. Tv are not functioning.
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離車站有段距離，不過樓下面就是夜市，吃東西很方便。
是居民樓改造的那種公寓，兩室一廳結構不錯，面積很大，但設施老舊了一些，衞生一般，主臥被罩里的被子是臟的，小朋友很介意，堅決不蓋被子。幸好另一張床上的被子稍微乾凈些。
金馬倫晚上還蠻涼的，被子厚度不太夠，會冷。酒店如果針對這些細節好好改進下，應該更值得。
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Cameron tempat percutian yang sangat menarik, udara yang bersih serta sejuk. Tempat penginapan kami sangat cantik view bukit. 2x dh kami stay dekat zetter
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澤特套房酒店預訂電話：+8620-86009099
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其他咨詢：+60-5-4851119 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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澤特套房酒店地址：
G-31, Barrington Square Apartments, Jalan Golden Hills 1, Cameron, 39000 伯恩倉, 彭亨州, 馬來西亞
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