客户评价
由实住客人提供的真实点评
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Good location next to beach. Big swimming pools for both adults and children. Breakfast is good. Stayed many times but this time, my son and me were bitten by bed bugs. Also our bedsheets has sands on it. Nevertheless friendly staffs.
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Love the beach ??? at Adena.The chalet is ok but the floorboards in front the bathroom are warped due to moisture. The breakfast was acceptable. Overall the hotel is good ??
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The beach was clean and relaxing, the room was comfortable, and the staff were friendly and helpful. Facilities were well-maintained, and it was a nice short getaway overall.
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We had to change rooms twice. The first room, number 314, was dirty, so we were moved to room 300A, which was slightly cleaner. However, the bathroom in this room was clogged, and after taking a shower the water did not drain properly.
Therefore, I kindly request a refund of half the room rental fee. If this matter is not resolved, I will have no choice but to escalate the complaint to the Tourism Authority.
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Nice staff and breakfast delicious.. But no gym there.. My fault not read completely. But I suggest to put gym in your resort.
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Such a great experience stayed here for 3D2N. Love the ambiance of the resort.
Very peaceful and relaxing. The resort itself had their own private beach which is great.
At night also had live band performance.
Little to improve is the shower gel provide extra.
No toothbrush provided
Shower & toilet room small.
Overall, I love stayed here. Will come again soon!
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Pros:
Fast check-in & check-out.
Friendly front desk.
Free and reliable wifi strength
Got a working refrigerator & adjustable air conditions.
Breakfast buffet: not much choices but all come with tasty taste.
Long and sandy beaches but lack of cleanliness.
Cons:
Very small and dirty lobby.
Very small room and bathroom.
Need to place RM100 as deposit.
Free but uncovered parking.
No soap and body lotion were provided.
Do not provide additional key cards.
Very limited tv channels.
No bidet.
Clogged sink.
Faulty safe box.
Tea and coffeee sachets was not replenished.
Very small swimming pool.
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Great Location, But Cleanliness and Maintenance Need Urgent Attention
I recently stayed at Adena Beach Resort, located at Balok Beach, right next to Swiss Garden. The resort has a promising location with easy access to the beach, but unfortunately, the overall experience was disappointing.
The room view was okay, but it was distracting and filthy due to a large amount of bird faeces on the balcony, which made it hard to enjoy the scenery. Additionally, the toilet and sink were clogged, which was very inconvenient and unhygienic.
The swimming pool was not very clean, and the beach had strong waves, making it unsuitable for swimming, especially for families with children.
On a slightly positive note, the breakfast spread was acceptable, with a decent variety of items.
Overall, while the resort has potential due to its location, serious improvements are needed in cleanliness and maintenance to ensure a comfortable and enjoyable stay.
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This is my second time booking this hotel. This time, I chose the Garden Chalet King. The room is spacious, but the bathroom is smaller compared to the Beach Chalet. In the Beach Chalet, the sink, shower, and toilet are all inside the bathroom. For the Garden Chalet, the sink is placed outside, right next to the entrance.
The chalet has a balcony facing a pond, which could have been a nice feature. Unfortunately, it wasn’t well maintained and was covered in lizard droppings. Even inside the room, I found ants and baby cockroaches. The room felt dusty and poorly maintained.
Despite the condition of the room, the environment is still pleasant. It’s walking distance to the beach, with plenty of food options nearby. The town is also not too far if you want to explore.
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连住了两晚小屋，酒店环境ok，海滩很棒，房型也很好，很适合我们，但是但是但是衞生很差很差很差，服务也跟不上，马桶居然上一个客人的shi也没有冲乾净，床上发现小强??，沙发还留了上一位客人穿过的袜子，这三件事足以令我们这次旅行产出巨大的阴影，酒店方面也不给解决方案，倒是携程方面给了一点点补偿，但是这无法阻止我在这里吐槽这个酒店！
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阿蒂娜海滩度假村预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+60-122513353 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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阿蒂娜海滩度假村地址：
Lot 1260, Mukim, Kampung Tanjung, 26100 关丹, 彭亨州, 马来西亚
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