港湾复式一室公寓-短住集团-住客评论

Guest（Other） 2026-01-01
Clean spacious apartment in a good location
Guest（Other） 2026-01-01
It’s very strategically located near the main station, quite and few minutes away from every tourist destination and a lively place
Guest（Traveling with friends） 2025-09-01
We had a great time, wonderful location. The only issue with had was noise, not traffic noise but people in the hallways or alley through out the night and early morning. - if you are a light sleeper, this will will be an issue.
酒店回复：
Dear KyleThank you for your feedback!We're so glad to hear that you had a wonderful time with us and appreciated our excellent location.We're very sorry to hear that noise from the hallways disrupted your sleep. For your convenience, we're happy to let you know that earplugs are available in our Essentials Closet, located on the third floor of the Harbour building, to the right when you exit the elevator. Additionally, if you experience disturbances during silent hours, our Guest Experience team is available 24/7 via chat, email, and phone to assist.We hope to have the pleasure of welcoming you back soon for a more peaceful stay!Best regards,Julie
Guest（Other） 2025-09-01
Great location, 15-20mins from main centre so it's a little quieter and only bus links unless you walk to the train station for tram links. Generally clean and tidy, deep clean needs to be better as there was clearly old dust on the extension lead near the bed and the bathroom extractor didn't appear to work. Only comfort complaints are that more than one pillow each would've been better. Overall worth a stay, very smooth contactless check in and check out.
酒店回复：
Dear Kane,Thank you very much for your review. We’re glad to hear you enjoyed the location as well as the smooth and easy check-in and check-out process. Your feedback regarding cleanliness and comfort is truly valuable to us, and we’ll make sure to share it with our team. We’d be happy to welcome you back again in the future.Best regards,Julie
Guest（Other） 2025-06-01
Staff very responsive when A/C was broken.
酒店回复：
Dear Eric,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,Julie
Guest（Other） 2025-05-01
I was extremely disappointed with my stay at this apartment. The place looked much better in the pictures than in reality. Upon arrival, I found spider webs and even a spider inside, which made the apartment feel dirty and neglected. When I reported it, the response was dismissive and unhelpful — I was told their cleaning team wasn’t available and that the issue couldn’t be resolved. That’s unacceptable for any guest paying to stay in a supposedly well-maintained place. Would not recommend.
Guest（其他） 2025-05-01
La comunicación con los gestores fue excelente aunque el alojamiento fue correcto las fotografías son mejores que la realidad pero a pesar de eso el sitio funciona bien
Guest（其他） 2025-02-01
Location was very good but the accommodation wasn't ready when we were supposed to check in at 3pm. I thought this was very late to have a check in but when we did check in the room wasn't ready. This was a disgrace so very unhappy. Also the smell of smoke wasn't that appealing
酒店回复：
Dear Sean,Thank you for your feedback. We are very sorry to hear that your stay with us was not comfortable. We understand that a clean and tidy room is a basic requirement. We apologise for this unpleasant experience and also assure you that this is not our service standard. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. Please note that our Guest Experience Team is available 24/7 via chat, email and phone call and would have been happy to assist you during your stay. We do care very much about the comfort of our guests and would like to make amends for this mistake. Please get in touch if you have any further questions or concerns.Best regards,
Guest（其他） 2024-11-01
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酒店回复：
Dear Joo Hee,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
Guest（Other） 2024-10-01
Great apartment near centraal station Easy check-in procees, great communication, central location. Great all around and would stay here again next time!
酒店回复：
Dear Karl,Your positive feedback and appreciation for our communication efforts are greatly valued. We are delighted that you enjoyed your experience with us and look forward to your next visitBest regards,

港湾复式一室公寓-短住集团

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Traveling with friends） 2025-09-01

Guest（Other） 2025-09-01

Guest（Other） 2025-06-01

Guest（Other） 2025-05-01

Guest（其他） 2025-05-01

Guest（其他） 2025-02-01

Guest（其他） 2024-11-01

Guest（Other） 2024-10-01

客户评价由实住客人提供的真实点评