港湾复式一室公寓-短住集团-住客评论

Guest（Traveling with friends） 2024-09-01
Great apartment. We were 2nd floor nice view. Good facilities and clean. Excellent base for exploring but very steep stairs and slow lift! 20 minutes walk from central station. By the harbour with access to local attractions. Good value for money for city centre.
Guest（Traveling with friends） 2024-08-01
Great property and the Air conditioning was a welcome addition as it was 30 degrees Celsius outside when we went! Would come again.
酒店回复：
Dear Archie,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
Guest（家庭旅游） 2024-07-01
We were asked to choose a specific room. We were charged for that room. When we got there, that room was not available to us. They made no attempt to secure that room for us and said they just chose one for us. Well- then you should not have asked us to specifically choose a room from the stock. Also the bathroom floor was a mess, there’s no place to hang towels in the bathroom.
酒店回复：
Dear Leslie,Thank you for your feedback! We hope you'll accept our apologies for the inconvenience. We did assign you to the category you booked, but the room was a different one from the pictures online. The features, size and facilities are the same, but the view was different. We have therefore refunded part of your booking as a token of our apology. If you'd like to speak in more detail, you can always contact our guest experience team. We are continuously looking out for ways to improve and hope we prove that to you soon.Best regards,
Guest（其他） 2024-06-01
Great location Great location for getting around Amsterdam - good comms from Numa who were on hand to help when needed - flat was okay and had all that we needed - I wouldn’t recommend that you rely on the tiny kitchen area for cooking and when using the job there is no window that opens so the fire alarms go off. The shower also runs out of the bathroom door so make sure you use towels to stop that. Comfiest bed I have ever slept in and a great place to stop over for a weekend if you don’t want a hotel.
酒店回复：
Dear Andrea,Your positive feedback and appreciation for our communication efforts are greatly valued. We are delighted that you enjoyed your experience with us and look forward to your next visitBest regards,
Guest（其他） 2024-04-01
Other people with access left the back door open, which made the hallway quite cold and brought a cigarette smell into the room.
酒店回复：
Dear Guest,Thank you for your feedback. We hope you enjoyed your stay despite the small inconveniences. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. Please get in touch if you have any further questions or concerns. Best regards,numa Guest Experience Team
Guest（家庭旅游） 2024-04-01
Camera ampia e luminosa, non eccessivamente pulita ma soprattutto con completa mancanza di ricircolo dell’aria, finestre fisse senza possibilità di aprire, per cui la camera puzzava di umido e muffa, con aria malsana. Comoda la chiave a pin.
Guest（其他） 2024-03-01
Eviter le canapé lit de la chambre L'endroit est calme et agréable bien que très proche du centre ville Le seul gros soucis était le canapé lit complètement en banane ......

港湾复式一室公寓-短住集团

客户评价 由实住客人提供的真实点评

Guest（Traveling with friends） 2024-09-01

Guest（Traveling with friends） 2024-08-01

Guest（家庭旅游） 2024-07-01

Guest（其他） 2024-06-01

Guest（其他） 2024-04-01

Guest（家庭旅游） 2024-04-01

Guest（其他） 2024-03-01

客户评价由实住客人提供的真实点评