Hi Margaret, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future!
Dear Audrey,Thank you for sharing your feedback. We’re glad you appreciated the location and our staff, but we sincerely apologize for the issues with the shower and amenities, and for any lack of clarity in our listing. Your comments are important to us, and we will work on improving these areas. We’re sorry your experience did not meet your expectations.