水滨度假村-住客评论

Guest（Other） 2026-02-01
Amazing and relaxing stay. Lovely and spacious apartment in a fantastic location, right next to the Main Street in Airlie Beach
酒店回复：
Thank you Roxanne, for your fantastic review!We are delighted you enjoyed your stay as well as our spacious apartment rooms. The picture looks beautiful. We truly appreciate your kind feedback and hope to welcome you back to At Waters Edge Resort again soon.Best Regards, Marta
Guest（Family） 2026-01-01
The location and spaciousness of the place are 5-star. The interior has been refurbished and it was very comfortable. The washer and dryer in the apartment made this highly convenient. The pool was pleasant and had an awesome view. The bathrooms are 3-star (could use some new grout) but not as bad as what I read on other reviews. Parking is included and easy. For a family, I would definitely stay here again. Things I wish I knew before arriving: 1) you must make arrangements for check-in after 5pm; 2) this is a true apartment and not a hotel (no service to the room unless you stay longer than a week).
酒店回复：
Thank you for your thoughtful review! We are so glad you enjoyed the location, spacious layout, refreshed interior, and amenities like the washer/dryer and pool with a view. It is great to hear the apartment worked well for your family.We appreciate your feedback regarding the bathrooms and will certainly keep it in mind as we plan future updates. Thank you as well for noting the after hours check-in arrangements and apartment-style experience, setting clear expectations is important to us.
Guest（Other） 2026-01-01
Great room with outdoor spa. Plenty of room for a couple Close to restaurants & bars & shops. Great spot
酒店回复：
Thank you so much for the perfect scores in your review. We are so glad you loved staying with us, especially for our great location, spacious apartments and the spa on your balcony. We hope to welcome you again soon.
Guest（Family） 2025-12-01
Fantastic room! Spacious & gorgeous NEW amenities; great view from room/porch; incredible SPACE! Kitchen was large & had everything! Highly recommend; Michelle at front desk was very helpful & friendly.
酒店回复：
Hello Zachary, thanks for the amazing review. We are so glad you loved staying with us, especially for our spacious renovated apartments. I also really really appreciate that you mentioned I was helpful and friendly, this makes my heart sing.We hope to welcome you again soon.
Guest（Other） 2025-12-01
First, the good. The receptionist with the blond curly hair was really friendly and knowledgeable about the area. The bad….the room was really dated. Separate of the the couch smelled really bad and the seat sank like there was no support. The pool area was really bug friendly. Maybe thats not their fault. Unfortunately the elevator didn’t work when i was there and I had a hard time getting to my floor as the emergency stairwell had floor 2 locked from the inside.
酒店回复：
Hello Roger,Thank you for your honest review. Jac will be thrilled to hear that you appreciated her local knowledge and friendly service.The non-renovated room you booked does feature older furniture as noted in the listing, but we truly value your feedback and will use it to help improve the comfort of future guests.As we are located in the tropics, occasional bugs in outdoor areas are unfortunately unavoidable.Regarding the lift, a sensor issue occurred on the morning of your departure, but it was resolved within a couple of hours. We sincerely apologize for the inconvenience this caused.We hope you enjoyed your stay in the Whitsundays, despite these few issues.
Guest（Traveling with friends） 2025-11-01
The location is FABULOUS so close to the shops, loved the pool areas, and didn't realise they had a spa and that was warm enough. Only a small hill to climb (and Airlie has many !!!), friendly staff and good clean apartments. I've stayed there twice and would book again based on location alone.
酒店回复：
Hello Donna, Thank you for the outstanding 10/10 review, it is much appreciated. We are pleased you enjoyed your stay, especially the clean apartments, FABULOUS location and friendly staff. We look forward to you staying again soon.
Guest（Couple） 2025-11-01
Loved the location of the hotel, so close to the best restaurants in Airlie and a spectacular view over the water. The two bedrooms were very comfortable and we had everything we needed for a lovely stay.
酒店回复：
Hello Kay, thank you for the fantastic review. We love to see a perfect 10/10 score and we are so glad you loved staying with us. We agree, our location, views and apartments are pretty special and we hope to welcome you again soon.
Guest（Other） 2025-11-01
Place was nice and a good location! Women at the front desk were lovely and very helpful! The apartment beds were a little too firm, our laundry machine was broken throughout our stay (we were counting on using it), and our shower toiletries were empty on the first day until we asked for more. Would recommend for a good place with a good location, but certainly not luxurious!
酒店回复：
Hello Madeline, Thank you for your 8/10 review. We are so happy that you loved our great location and helpful staff. It was unfortunate that your washing machine failed during your stay and the body wash had not been filled on arrival. This is not ideal and we apologize for this again. We hope to welcome you again for an even better stay.
Guest（Family） 2025-10-01
We had an amazing stay at Waters Edge! The location was perfect, an easy 4 min walk (walking with young children) to the shops, grocery store and about 8 minutes to the lagoon. The resort is at the bottom of a steep hill and we were thankful we didn’t have to walk up it! The folks at the front desk were very helpful and friendly. The room itself was clean and comfortable. The pools were beautiful and thoroughly enjoyed!
酒店回复：
Hello Allison, Thank you for the outstanding review, we really appreciate the kind words. We are so glad you totally loved your stay, especially the convenient location, clean apartments, beautiful pools and friendly staff. We hope to welcome you again soon.
Guest（家庭旅游） 2025-10-01
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水滨度假村

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Family） 2026-01-01

Guest（Other） 2026-01-01

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

Guest（Traveling with friends） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

Guest（Family） 2025-10-01

Guest（家庭旅游） 2025-10-01

客户评价由实住客人提供的真实点评