客户评价
由实住客人提供的真实点评
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The hotel is conveniently located near the train and subway stations. There are plenty of eateries, supermarkets (rewe, Lidl)and drugstore (dm, rossmann) nearby. Hotel reception staff are also very extremely helpful and nice. Although the room is very spacious, there are a couple of issues. The light in the room is not enough. The sleeping area and writing desk are too dark. The table lamp is not functioning well. One of the bed lights is out of order. Besides, there is serious musty smell in the bathroom, which make me doubt the hygiene.
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Nice hotel, very close main train station, great service 24/7 reception service! Breakfast is extremely good with mutable selections! I will be back one date!
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Overall the hotel is nice and the room is large enough. I have booked a family room with two double beds which is satisfied. My package have included breakfast, the breakfast is good enough but not that much choices. I think it can be option if I come back to Munich.
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房间设施配套齐全，衞生乾净整洁，服务热情周到，华人老板服务员，沟通交流无障碍，靠近SH5和空中缆车景点，是出差旅游的最佳选择
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不太愉快的服务体验：前台一个华人老太太，我早上带着孩子去吃早餐，她给了我个菜单让我点，我説我的订单包含了早餐，她查了一下电脑説：啊呀，这个早餐都20元一份，你三个人60元，住宿费才一百多，不知道怎么做出来的。我説我在携程上订就是这个价格啊。然后我点了三个早餐，一个煎蛋，一个炒鸡蛋加培根，一份pancake，如图。还没説完，她喊我等一下，马上笑脸相迎去serve我后面一个白人男士，那个男士都觉得有点不好意思，我当时因为带着小孩，没有和她理论。第二天早上退房，我们有张房卡找不到了，她説赔10元。我説这么贵啊？她説是的，我説你这个卡弄丢了可以赔钱，但是10元是不是太贵了？她説就是为了让你找到以后给我们还回来我们可以退你钱。我説你们有这个卡遗失的陪护标准吗？这个卡到底多少钱？她説，哎呀，算了，我卡是没有这么贵，你愿意赔多少就给多少？我最后给了3元。厨师是个华人爷爷，态度很好！（都是纽币）。其他两个前台的年轻人满helpful的。设施其实够用，就是这个华人服务员对中国人的态度，让人唏嘘。我明明是在平台上正规渠道下的订单，她一副鄙夷的表情，让人难受。
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酒店很新，环境不错，性价比也高，值得拥有，孩子们也满意，周边购物吃饭都很方便，有机会下次还会考虑住这里！
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The room and the beds were good, but the service was definitely not up to standard, the reception was not interested in helping the guests at all, were ignored. ?The two mornings we had breakfast, it was horrible, there was barely any food and nobody in charge of the breakfast area and the food was not what we payed for at all.
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在新西兰旅行一个月唯一住到的一家被子是套被套，而不是床单搞的“三明治被子”，太惊喜了。实在不习惯澳新的床单“三明治”被子，总感觉中间那个被子很脏，床单包着，难免会碰到。酒店很乾净，双床房的床也很大，不像很多双床房的床只有0.8-0.9米宽，翻身都要小心。
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订了四个人可以一起的一个房间。早餐摆盘很漂亮，离火车站近，地铁也超方便。楼下的超市Edeka开到晚上11点，还有Rewe to go超市，在欧洲太难得了。
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AWA酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+64-7-7772011 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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AWA酒店地址：
2 Kawaha Point Road, Fairy Springs, 3015 罗托鲁瓦, 丰盛湾大区, 新西兰
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