卡尔德拉湾-住客评论

Guest（情侣） 2025-10-01
Rooms were clean and a good size. Staff were very friendly and helpful. A small convenience store on site. The free breakfast buffet was good. Right on the beach and a one block walk to the main road with shops and restaurants. Free lounges and umbrellas on the beach. We walk along the beach, to the right, where the yellow and green umbrellas were and snorkelled in front. Saw lots of fish as soon as we entered the water. Saw fish up to 18" long and my buddy saw a Jack Tuna! We enjoyed rhe resort so much, we cancelled our last night on Crete at another resort and booked it here for next week!
酒店回复：
Dear Mr. McIntyre,Thank you for taking the time to share your experience at our hotel. We’re delighted to hear that you had such an enjoyable stay with us. We look forward to welcoming you back in just a few days!Best regards,
Guest（情侣） 2025-10-01
The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas.
酒店回复：
Dear guest,Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your kind words about our team; they will be delighted to know they made a positive impression.Our property aims to provide a comfortable and authentic experience for guests seeking a peaceful stay in the heart of Platanias, within a walking distance of everything. We understand that this may differ from the livelier resort areas you expected and may not have fully matched the environment you were looking for. We value your comments and will take your observations into account as we continuously work on improvements.We hope you still enjoyed exploring Crete and its many beautiful destinations.Warm regards, Caldera Bay Team
Guest（其他） 2025-10-01
Fint hotell med glimrende beliggenhet. Nydelig frokost. Snart p? tide med litt renovering. Framst?r som noe nedslitt
酒店回复：
Thank you for taking the time to share your experience at our hotel!Waiting to welcome you back!
Guest（情侣） 2025-09-01
Excellent location, nice building. Good breakfast, comfortable feel. Nice clean pools. Rooms are perhaps a litte tired and would benefit from updating. Daily room housekeeping was a little hit and miss. Overall a great hotel for what we paid and would recommend.
酒店回复：
Dear mr Kevin.Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our excellent location, the comfortable atmosphere, and our clean pools and breakfast offerings.We appreciate your honest feedback regarding the room condition and housekeeping service. Please know that we are continuously working to improve and update our facilities to ensure the best possible stay for our guests.It means a lot to us that you would recommend our hotel, and we hope to welcome you back again soon for an even better experience!Warm regards,Reservations Department
Guest（Family） 2025-08-01
Whole experience was excellent their morning breakfast buffet was amazing staff incredible front desk very friendly I will definitely come back again 3 time next year
酒店回复：
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience and enjoyed our breakfast buffet. Our team—especially at the front desk—will be delighted to know they helped make your stay memorable. We truly appreciate your loyalty and can’t wait to welcome you back for your third visit next year!
Guest（Couple） 2025-08-01
Nice central location, easy access to the beach. Beds were comfortable and lots of options for breakfast.
酒店回复：
Thank you for your rating of 8/10! We're glad to hear you had a positive experience during your stay. If there's anything we could have done to make it a perfect 10, we’d love to hear your feedback. We hope to welcome you back soon and make your next visit even better!
Guest（家庭旅游） 2025-08-01
Room was old and dated! Furniture looked worn, twin beds were positioned awkwardly where I had to move them myself, never had anyone come check the pool water to make sure it met standards so I did not have my children swim in standing water where no one came to check the levels. Main bedroom bed was two twin beds pushed together and they were hard and uncomfortable. Tv had bad reception. Breakfast was MEH! Overall not worth the money or the title of VIP. Would not stay again.
Guest（其他） 2025-08-01
Fantastisk Fantastisk hotell med alt du trenger p? ferie. Anbefales p? det sterkeste
酒店回复：
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic stay and found everything you needed for a great holiday. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.We hope to welcome you back again soon!
Guest（Traveling with friends） 2025-07-01
Caldera Bay is very nice and very well placed for surrounding attractions, you can get into Chania and Agia Marina easily as well as boat trips to nearby beaches. Plantinias itself is really lively and has lots of options for earing and drinking. It's really nice to be located on the beach too, we found the pools to be too small for the amount of guests and so went to the beach every day. The breakfast was excellent and the restaurant offers good well priced food all day. Our only reason for marking down Caldera Bay on cleanliness is because we had ants in the room, coming in under the front door. We complained twice but nothing was done about it. Other than that everything ejse was very good.
酒店回复：
Thank you so much for your detailed feedback and kind words about Caldera Bay. We're really glad to hear that you enjoyed the location, the convenience of nearby attractions, and especially the beachfront setting. It's also great to know that you appreciated our breakfast and restaurant offerings.We’re very sorry to hear about the issue with ants in your room, and that our response fell short in addressing it during your stay. We take cleanliness and guest comfort very seriously, and we’ll be following up with our housekeeping and maintenance teams to ensure this is properly addressed moving forward.Thank you again for staying with us and for taking the time to share your experience — we hope to welcome you back soon!
Guest（Other） 2025-07-01
From the moment we arrived we knew we were in for something special. The warm, welcoming staff made check-in a breeze, and their attention to detail throughout our stay was unparalleled. Our room was spacious, impeccably clean, and offered breathtaking views of the beach. the food was exceptional, and the service was equally impressive. The staff was knowledgeable about the menu, offering excellent recommendations! Stella, Ioanna , Elli , Manolis thank you all (mostly the cleaning staff) for making our holidays very special! See you next year!

卡尔德拉湾

客户评价 由实住客人提供的真实点评

Guest（情侣） 2025-10-01

Guest（情侣） 2025-10-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-09-01

Guest（Family） 2025-08-01

Guest（Couple） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（其他） 2025-08-01

Guest（Traveling with friends） 2025-07-01

Guest（Other） 2025-07-01

客户评价由实住客人提供的真实点评