Dear Donald, We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel’s leadership team. We will work to improve our guest experience and do our best to prevent your experience with the customer service from the desk from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Thank you for sharing about your stay! We will share this feedback with out team. We hope to host you again in the future and safe travels!
