Dear guest, Thank you so much for taking the time to share such kind words. We are thrilled to hear that you loved our hotel and that our location and facilities met your needs. It means the world to us that you felt so welcomed, warm, and at home during your stay. Creating a relaxed and friendly atmosphere for our guests is something we strive for, and it's fantastic to know we achieved that for you. We are especially touched by your appreciation for our food and wine, and that you enjoyed your half-board experience so much. It's incredibly rewarding to hear that our team was able to cater so well to your son's allergy. Ensuring the safety and enjoyment of all our guests is a top priority for us. We are so pleased that our chef could create special and delicious milk-free dishes, making his dining experience so positive. We are so happy to have provided you with an unforgettable week, and we are already looking forward to welcoming you back! Warm regards, Excelsior Planet team
Dear guest, Thank you so much for your fantastic review! We're thrilled that you found our location to the lifts superb. It's also great to know that you appreciated ourski room, and found the Matterhorn view from your room to be a wonderful way to start each day. We're very proud of our team's commitment to providing great all-round service, so your positive feedback is much appreciated. It's wonderful to hear that you enjoyed our restaurant, from the comprehensive breakfast selection to the wonderful food and excellent wine list at dinner. Thank you again for your kind words and for saying you would definitely return. We look forward to welcoming you back for another great stay in the future! Warm regards, Excelsior Planet team
Estimados huéspedes, ?Muchísimas gracias por elegir el Excelsior Planet por cuarto a?o! Nos alegra enormemente que sigan disfrutando de nuestra ubicación perfecta y de nuestras acogedoras habitaciones. Lamentamos que el tiempo no les permitiera disfrutar de las vistas al Cervino este a?o, ?pero esperamos que tengan mejor suerte en su próxima visita! Estamos especialmente conmovidos por sus amables palabras hacia nuestro personal de restaurante. Nos complace saber que disfrutaron tanto de nuestro delicioso desayuno como de nuestras cenas gourmet. Lamentamos mucho el temporal de nieve que les impidió esquiar los últimos días, pero nos alegra que pudieran disfrutar de nuestro salón con chimenea, aperitivos, cafés y de nuestra zona de relax y masajes. También nos esforzamos para que nuestro parking exterior se limpiara lo más rápido posible para su comodidad. Su recomendación significa mucho para nosotros. Nos esforzamos por ofrecer comodidad, bienestar, un trato familiar y una excelente gastronomía a todos nuestros huéspedes. Gracias también por mencionar a nuestro personal de recepción y a todo el equipo del hotel. ?Esperamos darles la bienvenida de nuevo muy pronto! Atentamente, Excelsior Planet team
Dear Guest, Twenty-one visits over eighteen years! We are absolutely overwhelmed and deeply touched by your continued loyalty and your incredibly kind words. It's truly an honor to have you as a returning guest, and we consider you part of our extended Excelsior Planet family. Hearing that the warmth of our staff and the amazing cuisine continue to amaze you fills us with immense pride. We are delighted you enjoyed the spacious and recently refurbished Junior Suite with Matterhorn view, and that you found our location and shuttle service to be so convenient for your skiing adventures. The spa and lounge, with its log fire and friendly bar service, are designed to provide a relaxing and comfortable atmosphere, and we are glad you appreciated them. Your description of the "balance of professionalism and friendliness" perfectly captures what we strive for. We look forward to welcoming you back for your 22nd visit and beyond! With warmest regards, Excelsior Planet team
Gentile Carlotta, La ringraziamo di cuore per la sua recensione positiva! Siamo davvero felici che abbia apprezzato il nostro hotel rinnovato, le camere nuove e pulite, e l'ottima cucina. Ci fa molto piacere che la nostra colazione varia, con l'apprezzato estrattore per le centrifughe, abbia soddisfatto le sue aspettative. Il comfort dei nostri ospiti è la nostra priorità, siamo orgogliosi che la nostra suite con due camere da letto sia stata di suo gradimento. La ringraziamo per averci scelto e per aver condiviso la sua esperienza positiva. Speriamo di poterla accogliere nuovamente presto per un altro soggiorno indimenticabile. Cordiali saluti, Excelsior Planet team
Dear Guest, Fifteen years! What an incredible testament to your loyalty. We are truly honored that you continue to choose Hotel Excelsior Planet for your annual ski holiday. Your kind words about our reception staff are greatly appreciated. We strive to provide a warm and welcoming atmosphere for all our guests. We are thrilled that you enjoy our restaurant and the fantastic selection of meals offered each night. Our restaurant team works diligently to create memorable dining experiences. And a special thank you for recognizing our talented sommeliers and our extensive wine menu. We are so pleased that you wouldn't go anywhere else! We consider you part of our Excelsior Planet family and look forward to welcoming you back for many more years to come. Warmest regards, Excelsior Planet team
Dear Guest, Your review truly made our day! To hear that, after so many ski trips and hotels, ours stands out as the best you've ever experienced is an incredible compliment. We are absolutely thrilled that you found everything to your liking: the location, the spacious and well-designed rooms, the "heavenly" dinners, and especially, the exceptional staff. We pride ourselves on creating memorable experiences for our guests, and your feedback confirms that we're on the right track. We look forward to welcoming you back to Hotel Excelsior Planet for many more unforgettable ski holidays in Cervinia. Warmest regards, Excelsior Planet team
