Thank you for your feedback. While we are pleased that you enjoyed the upgraded Spa facilities, we are sorry to hear that the service and management did not meet your expectations. Your comments have been shared with our teams to ensure these concerns are addressed. We appreciate you bringing this to our attention and hope to welcome you back for an improved experience.
Thank you for your wonderful review. We are delighted that you felt so well cared for throughout your stay and appreciate your kind recognition of our teams — from housekeeping and dining to golf and breakfast service. Your praise for our course maintenance team is especially appreciated. We look forward to welcoming you back to Fancourt for another memorable visit.
