Dear zarrahd2025, Thank you kindly for your lovely feedback regarding your stay with us at the FERGUS Bermudas. We are very glad you had an enjoyable stay with us, and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta Customer Experience FERGUS BERMUDAS
Liebe alina_flamind, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns zu schildern. Wir sind begeistert zu h?ren, dass unser FERGUS Bermudas Ihre Urlaubserwartungen erfüllte. Wir werden weiter arbeiten, damit unsere G?ste sich bei uns wie zu Hause fühlen. Hinsichtlich der Modernisierung der Zimmer/Badezimmer, werden wir Ihren Kommentar weiterleiten, damit unser Service verbessert werden kann. Ihre Zufriedenheit ist unsere Motivation. Wir hoffen, Sie wieder bei uns begrüssen zu k?nnen und verbleiben mit freundlichen Grüssen, Susana Cuesta Customer Experience FERGUS BERMUDAS
Dear K222HXjanett, Thank you for taking the time to submit your feedback about your stay with us at the FERGUS Bermudas. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised regarding the addition of a mirror in the bedroom will be brought up for further discussion with our management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you back to many more enjoyable stays in the near future. Warm regards, Susana Cuesta Customer Experience FERGUS BERMUDAS
Estimado carloscG8096XR, Queremos agradecerle muy sinceramente que comparta sus impresiones sobre su estancia en nuestro FERGUS Bermudas con nosotros.? ? Apreciamos su opinión y comentarios, los cuales nos son de gran ayuda para mejorar nuestro servicio. Hemos tomado buena nota de sus observaciones con respecto a la variedad de bebidas propuesta en el TI, a la selección de platos y productos ofrecidos en el restaurante, así como a la supervisión de la reserva de hamacase n la zona de la piscina, y los remitiremos a la Dirección para su consideración. Gracias igualmente por elegir FERGUS Group. Esperamos volver a verlos en alguna otra ocasión y así poder mostrarles nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Susana Cuesta Customer Experience FERGUS BERMUDAS
Dear EvaVanGorp, Thank you very much for choosing our place and the valuable review given to the FERGUS Bermudas. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments on the time taken for the check-in process given the latest changes introduced by the government, the meal temperature in the restaurant along with the additional charge for using the room safe to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta Customer Experience FERGUS BERMUDAS