Hello,Thank you for taking the time to share your feedback. We appreciate your loyalty from your previous visits and are glad to hear that you found the property clean and our team friendly.We understand your comments regarding pricing. Our rates are set to reflect the local market and are competitive for the quality, location and services we provide. We continue to work hard to offer a comfortable and welcoming experience for all our guests.We hope that if your travels bring you back to Newcastle in the future, you might consider staying with us again.Kind regards,Michael Burke – Reception ManagerFour Points Flex By Sheraton Newcastle
Hello,Thank you so much for your lovely review. We’re thrilled to hear that you and your mother felt so welcome during your stay and that our team made such a positive impression. It’s great to know that both our reception and housekeeping staff came across as friendly and attentive, even with the small mix-up in the room.We really appreciate your kind words and your recommendation and we’d be delighted to welcome you back to Four Points Flex By Sheraton Newcastle whenever you’re next in the city.Kind regards,Michael Burke – Reception ManagerFour Points Flex By Sheraton Newcastle
