宝石河边缘酒店 - 生态度假屋和野生动物园-住客评论

Guest（Couple） 2024-01-01
We had high hopes for this place, having been recommended it by a friend for its beautiful setting. There’s no doubt that the surroundings and the style of the exterior are lovely. But there are serious issues with the rooms offered. Our room was nothing short of dank, mouldy, and dark. The floors were dirty, the bed sheets and pillows stank of old mould with no natural light. The windows are locked shut and there are tiny lightbulbs that give off minimal light making the whole experience a bit like a horror movie. The plumbing (granted it was raining heavily during our stay) was disgusting - the bathroom opened up into the bedroom meaning that the smell of sewage permeated through completely. The beds were like prison beds - completely hard and smelling of mould, meaning you were breathing it in all night. The food was nice / ok except we were charged $30 for a very average, quite small dinner - much more than the local average. We found the night time stay quite terrible - I took a sleeping pill so I could just pass out and wake up in the morning. We didn’t want to spend a minute longer than we needed to in the room. It’s unacceptable to expect people to sleep in these conditions, even at the price point of $35 per night. I felt physically nauseous packing up the room to leave the next morning as the sewage smell was so bad and the room dirty, dank and dark. No hot water for showers either. The staff are kind and polite for the most part. But unfortunately I would advise travellers avoid this hotel until the rooms have been fixed or renovated, which makes me sad as this place has a lot of potential.
Guest（Traveling with friends） 2024-01-01
What an absolutely fantastic experience, full of warmth and hospitality. Staff incredibly friendly and attentive, going above and beyond to ensure we had a great stay. An authentic gem in the jungle for nature lovers. The food was top-notch, high-quality local ingredients and super delicious. I can't recommend Gem River Edge enough. Thank you do much for everything :)
酒店回复：
Thank you so much for your reveiw. It was a pleasure to host you and share our natural biodiversity and our surroundings. Was a please to serve you our delicious, organic food and drive you in our conscious wild life safari. Always welcome.
Guest（Traveling with friends） 2024-01-01
Gem river is the most beautiful and peaceful place we have in been in Sri Lanka. We felt immediately at home and decided to stop for two nights instead of only one. We spent lovely time with Muna and Kelum during the safari and at the lodge. We enjoyed delicious Ayurvedic recipes with fresh and locally sourced produces. We could borrow the scooter to visit Kataragama and they also drove us to the bus station after our check out. I’d love to go back one day ?? Ayubowan Gem River!
酒店回复：
Thank you very much for your reveiw. It was a pleasure to host you and share our natural spot with you. Was a please to serve you our delicious food and drive you in our conscious Yala safari. Always welcome.
Guest（Traveling with friends） 2024-01-01
Beautiful Eco lodge in the middle of nature. Our host Muna was amazing! We arrived and he gave us a tour of the facilities all the way to the river that runs nearby. We had a lovely vegetarian meal before going to our rooms as we had a very early start for a safari the next day. The rooms are basic but very comfortable and clean. In the morning before leaving for the safari we were served coffee at 5am! Then we hopped into the jeep and off we went! Our guide was incredible at spotting animals and birds. He was super friendly and patient and the jeep (to my huge surprise) was very comfortable! We were very fortunate to spot 2 leopards within 5 minutes of entering the park. We did a half day safari which was incredible. Then returned to the lodge for a wonderful vegetarian lunch. Absolutely loved it. It was so peaceful and beautiful. A place to get away from the hustle and bustle of the city.
酒店回复：
Thank you very much for your reveiw. It was a pleasure to host you and share our natural spot with you. Was a please to serve you our delicious food and drive you in our conscious wild life safari. Always welcome.
Guest（其他） 2023-08-01
Hotel de estilo rústico, confortável e limpo. área envolvente verde com aves, primatas e esquilos, muito natural e relaxante. Excelente atendimento dos funcionários e do dono. Comida vegetariana muito boa e bons pequenos almo?os com cozinha típica do srilanka. Os safaris organizados pelo Muna foram excelentes e o pequeno almo?o e almo?o servidos junto ao rio dentro do PN de yala foram a cereja no topo do bolo.
Guest（其他） 2023-08-01
Hotel confortável, limpo e acolhedor. área envolvente verde com aves, primatas e esquilos, muito bonita, natural e relaxante. Excelente atendimento dos funcionários e do dono. Comida vegetariana muito boa e bons pequenos almo?os com cozinha típica do srilanka. Os safaris organizados pelo Muna foram excelentes e o pequeno almo?o e almo?o servidos junto ao rio dentro do PN de yala foram a cereja no topo do bolo.

宝石河边缘酒店 - 生态度假屋和野生动物园

客户评价 由实住客人提供的真实点评

Guest（Couple） 2024-01-01

Guest（Traveling with friends） 2024-01-01

Guest（Traveling with friends） 2024-01-01

Guest（Traveling with friends） 2024-01-01

Guest（其他） 2023-08-01

Guest（其他） 2023-08-01

客户评价由实住客人提供的真实点评