Thank you for your review and we are sorry you where not satisfied. We believe, though, that with one night stay is not easy to extract conclusions of a business that operates for more than 35 years. Responding to your points. Hot-tub was not functioning because of the weather conditions, wind and dusty rains. Sauna works with appointment, you did not ask for it. It needs 30 minutes to be preheated. AC works 24/ 7 but your balcony's door must be closed. That is a real pity that you did not asked the reception for all of this matters. Massages are also with appointment. We hope next time that you will have more time to assist you and to have a great experience. Thank you.