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Heart of Ella

我们竭力确保客人享受一流的服务和设施，为客人带来舒适的体验。您在整个住宿期间均可免费使用 Wi-Fi，保持即时通信。需要放松一下吗？您的客房可提供客房送餐服务，让您的入住更加舒适愉快。每间客房均以舒适为宗旨，提供一系列设施服务，让您享受静谧的睡眠，同时确保您的舒适度。住宿的部分客房提供空调或寝具用品，以为客人提供便利。Heart of Ella精心打造的客房可以提供例如独立客厅甚至阳台或露台之类的选择。

Heart of Ella地址：
乌沃省 · 巴杜勒 · · Kitelella Road

Heart of Ella电话：
订房电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）
咨询电话：+94-717734021（餐饮、娱乐、路线咨询、失物、发票等）

Heart of Ella网站：https://www.27trip.com/heartofella

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Guest：We booked directly with the hotel after scoping out rooms online. On the day of our arrival we were contacted by the hotel stating they didn’t have that room available but had something else for us. And provided pictures when requested. We could tell it wasn’t the ones pictured online but we were assured we would be moved to the renovated rooms after the first night. But man, this first night was really uncomfortable. Old dusty room full of spiders and webs. Sheets with holes. Webs on the bed frames. Door lock was a pad lock. It was strange for sure. Made my skin crawl. :( On the second night they moved us to the renovated part of the hotel. Definitely an upgrade and had that been the only part of the hotel we’d seen. We’d have been happy. Although you can tell, it’s starting to not be up kept. As spider webs are forming in areas of the room. With good upkeep and care this hotel has so much potential. Beautiful view, and attentive breakfast. Monkeys near by. Good proximity to town - away from the noise but a short inexpensive Tuk Tuk into town. I’d say, ensure you’re booking the renovated side and it would be a good value for your money. And totally ok. A steal even. The gentleman at the front desk cared about making sure he could help in whatever way he could. He was up late, and up early helping with breakfast.
Guest：We had a lovely room, nicely decorated and good facilities which was located at the top of the hotel with bed and balcony views overlooking Ella Rock and a waterfall. The hotel is located up a winding hill but is easy to find and the hotel can call for a tuktuk within a few minutes to collect you. We arrived very late in the night (1am) and communication with the owner was great, and he made sure to stay up and check us into the room despite the early hours! Breakfast was ok, we had fruit, traditional Sri Lankan sides and egg options, all of which was cooked fresh.
Guest：A quick stay and yet a very good experience. The staff were friendly, the service was smooth, and the stay was comfortable. Good overall experience. Nothing fancy, but everything I needed was well taken care of.” Would definitely consider coming back.”
Guest：Hot water facility not available in the wash rooms Lack of parking space Construction is going on No safe place for tourists
Guest：Stayed on the top floor organised by our tour guide. The views were amazing! The sunrise was magical with sounds from the local birds and animals! Takeaway breakfast was arranged for our early start. Rooms were clean and newly refurbished. If you book ask for a higher floor. Staff really friendly and helpful.

Heart of Ella

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