Dear David,Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. We understand that comfort, privacy, and amenities are important, and we regret that you were disappointed with the room facilities and noise levels.As a heritage property offering budget-friendly accommodation, some rooms come with shared bathrooms, and our focus is on providing a peaceful, clean environment with a few unique features, such as the massage chair, that many guests enjoy. That said, we understand these may not be suited to everyone’s preferences, and your comments about missing amenities and room comfort are duly noted.We appreciate your honest input, and we will use it to continue improving our guest experience.Best regards,Hearty Centre Motel Team
