Thank you very much for your wonderful 10/10 review.We are delighted to hear that you found our team so friendly and helpful, and that you appreciated the cleanliness of your room and the little touches such as fresh milk — we truly believe it’s the small details that make a big difference.It’s also fantastic to know you enjoyed the food and the views; your kind comments will be shared with both our kitchen and front-of-house teams.We hope to have the pleasure of welcoming you back to The Lugger Hotel again very soon.
Dear Angelo,thank you for sharing your experience and for your kind comments about the hotel, its location, and our staff, which we truly appreciate.We are sorry to hear that the view from your room did not meet your expectations. We will certainly take your feedback into account and, should you choose to visit us again, we would be delighted to do our best to allocate you a room with a more pleasant view, subject to availability.We hope to have the opportunity to welcome you back in the future.Kind regards,Bernie
