客户评价
由实住客人提供的真实点评
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Convenient location for SOMA events. Thin walls, however.
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Upon arriving at the hotel about 11.30 pm for check-in I was told that the hotel was overbooked and they had to rebook me to Soma House a hotel across the street. This was unbelievable as I had been charged in full several days before the check-in date. So it had been fully prepaid in advance.
So I walked with my luggage across the street to Soma House. There, though I was told a room had been prepared for me, it took quite a while to check-in. And when they asked for my credit card $200 guarantee, something went wrong. After I completed the transaction on the machine, I was notified by text from my credit card that $200 transaction had been made for Soma House, but the hotel night manager (I think he was) said that nothing came through in their system, no record!! I showed him the text as well as my credit card app which showed the $200 transaction at Soma House. This was quite a weird situation. So he asked me to insert the credit card again to record my credit card details without duplicating the $200 charge which I did. I was told that upon my check-out the $200 would be returned.
During the stay, the only problem with this hotel was that it was too noisy outside the room late in the morning with housekeeping people and hotel staff so much so that I couldn’t sleep in late in the morning.
Upon check-out, I was told by the same night manager that he would deduct $200 from the hotel charge for me and would send me the email. I am still waiting for the email from Soma House without knowing how this would be resolved, hopefully receiving the $200 back.
Such a terrible experience indeed!
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It was lovely wee hotel . Very comfy beds and breakfast was great. Would definitely go again.
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This was a short-break stay in Kirkcudbright based on a three-night special price. The superior double room was spacious and the bed very comfortable. Furniture and bathroom are old-style but functional. The room faced the street but it wasn't busy so not noisy. No curtains or blinds on the windows - instead, you have to close internal shutters which was quaint but effective. Breakfast was good - plenty of choice and cooked breakfast made fresh to order. We also had dinner on two nights. There isn't a dining room so dinner is in the bar - so not great for ambience but the food itself was very tasty and great value. Important for us - there was an unusually generous choice of vegetarian dishes. Hotel staff were friendly and helpful. The hotel doesn't have a car park but we had no problem parking in the street in front of the hotel.
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Great staff/breakfast
A lot of our issues were our own. We arrived too early to check in on a holiday so there was nothing open where we could pass the time. Our room was on the third floor and my husband just had surgery so I had to schlep the heavy bags up the stairs. That's all on us. Even the loud pub guests exiting and waking us up is understandable.
The bed, however, might as well have been a bag of cats. Very lumpy and uncomfortable.
The good news was the delightfully friendly staff and delicious breakfast before we left. And it was only one night so anyone can survive a bag of cats for 1 night.
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Great hotel And Location
Lovely old pub, we were very late getting in as ferry was changed but smooth check in and friendly staff.
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The staff were all really cheerful and helpful, particularly Kimberly, however the manageress Missy never introduced herself although we did see her in the pub and she had been contacted about our change of room. The USB sockets in the plug were a good idea but unless you had a long lead there was nowhere to rest the items plugged in. The location was good although there was no onsite parking it was easy to park in the street outside this may have been different in peak season. The room was clean enough. Disliked · We were initially in room 6 but when I sat on the bed I could feel the base beneath the mattress so we asked if we could change and were given room 7 which was a bit better. The radiator in the bathroom didn't work and when we asked about this we were told something about it being switched off as it drained all the heat which I didn't really understand and as our stay was in November on one night the temperature was 1 degree. It is an old building but the condensation on the window in the morning was unbelievable. The blind didn't fully cover the window so light came into the room and we were on a higher floor so no shutters. The fluffy towels needed to be tumble dried to be fluffy so they weren't as per the description. Tried to wash my hair one afternoon at 1630 but no hot water. The food was OK but not fantastic, there appeared to be two menus but we were only shown one, we were on DBB. The breakfast was OK but would have liked some fruit or compote to mix with the yoghurt, no granola just muesli this is personal preference. One evening we went downstairs at 930 pm to get another drink and the bar was in complete darkness, they hadn't warned us that they close early if no customers.
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Great value, excellent service
Two night stay, bed and breakfast. Staff were excellent and food very good. Room was comfotable and quiet. Great value for money.
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A lovely stay at The Garret. Friendly, welcoming staff, always wanted to please. Fresh looking in and out, clean and sparkling. A comfortable room with great bed and bathroom add great food what more could you ask for. Recommend to everyone.
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The hotel was spotlessly clean, the evening meals were very tasty and the breakfast was excellent! The breakfast chef told me that all produce was locally sourced / made by a local butcher, the eggs were free range and even the yoghurts were from a local creamery. The staff were super friendly and nothing was too much trouble. Wonderful stay!
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加勒特酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+1-415-6217001 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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加勒特酒店地址：
112 7th St, 94103 三藩市, 加利福尼亚州, 美国
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