伊尔玛酒店-住客评论

Guest（家庭旅游） 2025-04-01
Lo que me agradó fue la vista hacia la playa, las albercas son peque?as pero bien, tiene buena ubicación para ir al centro y a lugares cercanos, recomendaría agilizar más el servicio del restaurante o meter mas meseros ya que el servicio fue un poco lento, la calle es muy empinada y si llevan personas con poca movilidad es pesado y el estacionamiento es super peque?o tal vez eso podrían mejorar, llevamos camioneta y toda nuestra estancia se tuvo que quedar en la calle en frente porque no había espacio.
酒店回复：
Agradecemos primeramente su confianza para reservar y pasar sus vacaciones con nosotros.Sus comentarios son muy valiosas ya que nos ayudan a mejorar constantemente.Vuelva pronto, será como siempre un placer asistirle.
Guest（Couple） 2024-10-01
3.5 Stars We stayed at Hotel Ilma for our wedding anniversary. When we checked in we were welcomed very warmly by the nice man at the check out desk and given the key to our room. We booked a double suite with lake view and ended up with 2 twin beds which was a shame. The beds were also very hard and not at all comfy and the room was basic but very clean. The TV has no English channels at all - not even BBC news which is usually always available everywhere in Europe, hahaha. We weren’t in the room much but it would have been nice to have at least one channel we could zone in on at night before bed. The view however was absolutely amazing - stunning in fact and we sat out on the balcony lots taking it all in (you don’t get much privacy mind you if your neighbours are out on theirs at the same time but that’s okay). We stayed on a B&B basis and the welcome to breakfast wasn’t as warm as what we received when we checked in. We went down 30-45 minutes before breakfast officially closed as we don’t eat much/take long and the staff were packing up around us and made us feel like we shouldn’t be there - they really need to work on this. The hotel at night was very quiet and very peaceful (I think we were the youngest guests staying there) and had lots of onsite parking if you hired a car/drove (we REALLY wished we had hired a car - I would say it’s a must really as the transfer costs alone are crazy prices) Limone itself was really beautiful and the town centre was only a short walk away - but up and down lots of cobbled streets so not ideal if you have walking restrictions. The ferry system was fab and we explored so much, although they stopped fairly early (6:30pm) which was a shame (may be different during peak time though). We wanted to go to Riva one evening for the fireworks and got assured by the lady on reception we would be able to find a taxi home easily. This was not the case so beware. We went into a big hotel in Riva to ask for help as thought we would be walking the long dark walk back to the hotel and both the staff on reception couldn’t believe we had been told that a taxi would be easy to find. They were super helpful and rang around all the taxi numbers they could think of and eventually one man picked up and said he would come and collect us from a pick up point. Phew - it did take us nearly 2 hours from when we started looking and waiting for one though (hence why a car is a must). We had dinner in the hotel one evening - all you can eat buffet and it was very nice although for the money we didn’t do this again and preferred walking down to a restaurant in the town - lots to choose from down there. One thing that we found really bad is that we had a day to kill before we left for the airport at 4pm and the hotel tried to charge us €35 each to use the outdoor pool and facilities - such poor taste and greedy - we didn’t pay this. We also asked for help to find a taxi back to the airport and the girl on reception told us her uncle
Guest（Couple） 2024-09-01
Super spacious rooms and a really big complex! Big bonus was locked, secure parking on site. Really reasonably priced considering the area and we found the room very comfortable with everything we needed. Lovely touches of complimentary Brut in the room. Perfect for a stopover on our trip! One note is the walls are rather thin so you do hear neighbour’s conversations or people in the corridor!
Guest（Couple） 2024-06-01
This is a lovely charming resort style hotel, spacious rooms and comfy beds. Bathroom and shower was perfect. The layout of the hotel and views were stunning. Staff very lovely and the panoramic pool and facilities were class. Distance is a short walk to the old town down below, so a nice thing to be out of the hubub of tourists. But equally close enough. INTERNET a little slow. TIP1 - if you take the bike path, cheaper to rent bikes on the main road down from hotel next to spar. TIP 2 - on day of check out - be AWARE of additional charge for using facilities if you choose to stay. Luckily because it rained on all our stay, they allowed us to use on check out day as a courtesy. TIP - Focaccia Pizza at MOLO AL BUONGUSTO. It's really good!
Guest（Couple） 2024-06-01
From the moment we arrived to celebrate our wedding anniversary, Hotel Ilma enveloped us in comfort and elegance. The cleanliness and spaciousness of the hotel were immediately apparent, setting a pristine stage for our special getaway. To our delight, the hotel staff, with their friendly and polite demeanor, upgraded our room and surprised us with a chilled bottle of Prosecco, adding a sparkling touch to our celebration. Each morning, we were greeted with an excellent breakfast that catered to every taste, providing the perfect start to our days. The hotel’s amazing terrace offered us a breathtaking lake view that became the backdrop to our tranquil moments. The serenity of the surroundings was exactly what we needed, and the calm atmosphere allowed us to unwind fully. The convenience of on-site parking was the cherry on top, making our stay hassle-free. We appreciated the thoughtful inclusion of all amenities, such as bathrobes, beach towels, and water in our room, ensuring we had everything we needed and more.
Guest（Couple） 2024-03-01
I booked a suite for me and my girlfriend. New built room with good design however it was not a suite, a family apartment with a bedroom with two single beds and a neighbor room with a couch to use as a another bed for two people. Air condition living its own life. First night water dripping from the roof, fixed within the next 12 hours though Bottom line was that after checking in we couldn’t find the room because the doors required a mechanical key and we were only given a electronic card. I went down to the reception to get a better explanation, arrogant lady in the desk said “you need this” and brought forward the actual key. Imagine be given the actual key during checkin….
Guest（与好友旅游） 2024-03-01
Es un lugar muy bien ubicado y com una vista envidiable. El hotel es un poco viejo y caro en temporada alta pero en general tiene buenas camas y aire acondicionado.
Guest（Family） 2023-09-01
We have no more words…
酒店回复：
We do not understand the meaning of the review, if there were any problems we invite you to send us an email to explain and help us to improve the service offered.Best regards
Guest（Couple） 2023-09-01
Great location and helpful staff
Guest（Couple） 2023-06-01
Nice place to stay. Lake views were great

伊尔玛酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-04-01

Guest（Couple） 2024-10-01

Guest（Couple） 2024-09-01

Guest（Couple） 2024-06-01

Guest（Couple） 2024-06-01

Guest（Couple） 2024-03-01

Guest（与好友旅游） 2024-03-01

Guest（Family） 2023-09-01

Guest（Couple） 2023-09-01

Guest（Couple） 2023-06-01

客户评价由实住客人提供的真实点评