Dear Guests Thank you very much for your great comments. We are very proud to hear, that you enjoyed your stay. We hope that you will continue to recommend us and would be very happy to welcome you again at the Sorell Hotel St. Peter. Yours sincerely Matthias Ramer General Manager
Dear Guest, Thank you very much for taking the time to give us your feedback. We were sorry to hear that your room was too hot for you during your stay. We do regret that the issue was not resolved during your stay or that an alternitiv room or fan was offered to you. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. Therefore we have taken your concern into consideration and we will do our utmost to improve our service in your interest. We were happy to hear that the you did however like the hotel itself and it would be nice if we could prove ourselves during your next visit and show you that we can do better than last time. Yours sincerely Matthias Ramer General Manager
