高夫旅馆-住客评论

Guest（Couple） 2026-02-01
Wasn't really sure about being at a hotel with a check in based on it being digital. It was pretty lowkey & they were extremely friendly. I liked the room for being just in and out. Location was solid as well, it was nice to be close to everything I wanted to see this time around.
酒店回复：
Dear Guest,Thank you for sharing your experience! We’re glad our digital check-in system felt seamless and that our team made you feel welcome. It’s great to hear you enjoyed the convenience of your room and appreciated our central location. We look forward to hosting you again on your next visit and helping you make the most of your stay.Thank You,Inn at Gough
Guest（Other） 2026-02-01
The room was clean and had everything we needed for a comfortable stay. The common area was perfect for enjoying takeout meals and supplied plastic utensils and extra toiletries and linens if needed. The check-in process was easy and entrance was secure. The staff was courteous. The only thing that was less than optimal is that homeless individuals tended to sleep and hang out on the stoop right in front of the entrance, which might make some guests uncomfortable.
酒店回复：
Dear Guest,Thank you for your thoughtful review. We’re delighted you enjoyed the clean, well-equipped room, convenient common area, smooth check-in, and courteous service. Your comfort and security are very important to us. We appreciate your feedback regarding the entrance surroundings and will continue working with local resources to maintain a welcoming environment for all guests.Thank You,Inn at Gough
Guest（Business traveler） 2026-01-01
The check in was really lacking. Appreciate the attempt at reducing overhead and doing remote check in, but the connection was bad, some of the details were off, and it took a LONG time at 35 minutes for my two colleagues and I to get through the process. The rooms were okay. My colleagues were on the third floor and commented that the temperature in their rooms was uncomfortable.
酒店回复：
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced during check-in and appreciate your patience. Your comments regarding connectivity, accuracy, and room comfort have been noted and shared with our team for improvement. We value your input and hope to provide a smoother, more comfortable experience on your next visit.Thank You,Inn at Gough
Guest（Business traveler） 2026-01-01
Overall, great quiet stay! No frills, nice accommodations and great location. Check in process was virtual and seemed odd at first, but no issues! Would stay again!
Guest（商务旅客） 2026-01-01
Really enjoyed my stay (5 nights). The virtual check in process was quick and smooth. The room and bathroom were very clean, good mattress and comfy pillows and comforter. The location is excellent —close to bus stops and amazing restaurants. Will likely come back.
酒店回复：
Dear Guest,Thank you for your wonderful review! We are thrilled you enjoyed your five-night stay and found the virtual check-in seamless. It is great to hear our clean facilities, comfortable bedding, and prime location near local dining and transport added to your experience. We look forward to welcoming you back for another excellent visit soon!Thank You,Inn at Gough
Guest（其他） 2025-12-01
Hotel description did not include relevant details such as no option for early check-in, steep stairs without elevator. Check in is done by kiosk with video input. There are no keys. Access is by PIN code only, requiring photo of kiosk screen.
酒店回复：
Dear Guest,Thank you for your feedback. We apologize if the booking description did not provide enough detail about our check-in process, access via PIN code, kiosk system, and the absence of an elevator for the stairs. Your comments are appreciated, and we will review our listing to ensure that future guests have clearer expectations before arrival.Thank You,Inn at Gough
Guest（家庭旅游） 2025-11-01
The door was broken to the bathroom, the lights are insanely dim and unhelpful. They tried to double charge me for my stay and check in took 20 minutes. They argued with me at check out about early check out?? Finally they were extremely hard to get a hold of at any point of time.
酒店回复：
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, from maintenance concerns to check-in and billing issues. Your comments are very important to us, and we’re addressing these matters with our team to ensure smoother communication and a better experience for all future guests.Thank You,Inn at Gough
Guest（Business traveler） 2025-10-01
It was pretty good. The people we met were friendly. We arrived 2 hours early and were allowed to sit in the waiting area until check in time. Free coffee and water cups provided. The kiosk check in was a little confusing because it was hard to hear the clerk. The room was very clean and comfortable. We were inside the whole time as I was prepping for a medical procedure at UCSF in the morning. The place was about 10 away and that made us grateful. Finding a place to park was a real challenge. The area was a bit sketchy. The pizzeria across the street was yummy. My husband is a bit disabled and we were in a room on the third floor with no elevator. The stairs were hard for him. We had an okay time there.
酒店回复：
Dear Gilda,Thank you for sharing your experience with us. We’re pleased to know you enjoyed our friendly service, clean and comfortable room, and convenient location. We also appreciate your feedback regarding parking, kiosk check-in, and stair access, and will review these areas with our team. Your comments help us improve, and we hope to welcome you back for an even more comfortable stay.Thank You,Inn at Gough
Guest（Business traveler） 2025-10-01
This was a great stay!!! There's a video check-in and then you get a code. Clean room, large powerful shower and I had a private patio attached to the room. Highly recommended
酒店回复：
Dear Guest,Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed the easy video check-in, clean room, powerful shower, and private patio. It’s great to know your stay was comfortable and convenient from start to finish. We truly appreciate your recommendation and look forward to welcoming you back for another great experience soon.???????Thank You,Inn at Gough
Guest（其他） 2025-10-01
The room qualitied and amenities were above what I would have expected for a hotel at this price point. Enjoyed my stay. My room was on Gough street so it was a little noisy but with the windows closed it was no big deal.
酒店回复：
Dear Michael,Thank you for sharing your feedback! We’re delighted to know you enjoyed your stay and found our rooms and amenities exceeded expectations. We appreciate your understanding regarding the street noise and are glad it didn’t affect your comfort. Your comments mean a lot to us, and we look forward to welcoming you back for another pleasant visit.Thank You,Inn at Gough

高夫旅馆

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（Other） 2026-02-01

Guest（Business traveler） 2026-01-01

Guest（Business traveler） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（其他） 2025-12-01

Guest（家庭旅游） 2025-11-01

Guest（Business traveler） 2025-10-01

Guest（Business traveler） 2025-10-01

Guest（其他） 2025-10-01

客户评价由实住客人提供的真实点评