Dear Suzanne, It is very nice for us to read that you were able to enjoy your well-deserved holiday at our JS hotel, and especially, as you also mention, with our location. Furthermore, we would like to thank you for your kind mention of our rooms with sea view. Thank you again for your kind words and we are already looking forward to welcoming you back soon. Best regards from the entire JS Hotels Team
Dear Danny, Thank you for your feedback! We’re glad to hear that you had a positive experience with us and appreciated our attentive staff. It’s great that you enjoyed our vied breakfast buffetand that we were able to accommodate your early arrival. We apologize for the inconvenience caused by the air conditioning smell. We encourage our guests to please communicate any issue to our staff at the reception desk next time, who would have been delighted to assist you. We hope to welcome you back soon! Kind regards, Your JS Hotels Team
Dear Emilie,Thank you for sharing such a detailed and positive review.We're delighted that you appreciated our excellent location, the quality of our breakfasts, and the lovely sea view – these are all highlights that many of our guests enjoy during their beachfront stay. We’ve taken note of your comments regarding the evening entertainment and morning noise; while some factors are beyond our control, we do understand how they can affect your overall comfort. As for the pool, it’s true that during high season it can get busy, and we do our best to ensure a pleasant environment for all.It’s great to know that, overall, you found the value for money to be very good. We would be pleased to welcome you back for another enjoyable stay at JS Ca’n Picafort.Best wishes from all the team at JS Hotels
Dear Guest, First of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you very much for your detailed and kind review. We're delighted to hear you had a super experience and enjoyed our prime location, rooms, and diverse buffet. We're also pleased that the room upgrade was appreciated. We sincerely apologize for the inconveniences you encountered, especially regarding the Wi-Fi, staff interactions, and other moments you mentioned. Your feedback is very valuable, and we will address these points with our team to improve our service. We encourage our guests to please communicate any issue directly to our friendly team at the reception or management next time. We truly appreciate your recommendation and look forward to welcoming you back to JS Hotels in the future. Thank you again for choosing us and for sharing your thoughts. Warm regards, JS Hotels Team
Dear Rachael, Thank you for your feedback. We sincerely apologise for the inconvenience caused on your first night. Occasionally, unforeseen situations may arise, and while we do our best to handle them promptly, we regret the disruption this may have caused to the start of your holiday. We’re happy to hear that, despite this, you enjoyed the rest of your stay — from the sea views and our buffets to the cleanliness and friendly team. We truly hope to welcome you back for a seamless experience next time. KInd regards, Your JS Hotels Team
Dear Guest, First of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood. Thank you very much for such a positive review. We are very pleased to hear that you had an enjoyable stay with us and that we were able to meet your expectations. We would be delighted to welcome you back and wish you a wonderful time until then. Sunny regards, the entire JS Hotels Team
De Guest, It is so lovely to know that you had a great impression of our JS Hotel. Thank you very much for sharing your comments with the travellers community and for the time taken to write your kind review. It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team
Dear Alexandra, Wow! What a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our friendly team and service met your needs and expectations. We look forward to welcoming you back to our JS hotel in the near future. Sunny regards, JS Hotels Team
Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay, our breakfast, and the location. It’s great to know you found everything to be of excellent value. We look forward to welcoming you back soon! Best regards, JS Hotels Team.
