Lieber Andreas, vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie unsere Lage und das Team betonen. Gleichzeitig nehmen wir Ihre Hinweise zu Frühstück und Abendbuffet gern auf und werden diese prüfen, um unseren Service zu verbessern. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte w?hrend Ihres Aufenthaltes mit s?mtlichen Anliegen auf uns zu. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Es tut uns leid, dass Sie Ihren Urlaub nicht in vollen Zügen genie?en konnten. Mit freundlichen Grü?en JS Hotels Team
Dear Guest, First of all, we would like to apologize for not answering in French. We are replying in English so as to make ourselves understood. Thank you very much for sharing your kind feedback here on Tripadvisor. We are delighted to hear that you enjoyed the beautiful sea view from your room and appreciated our convenient location. We apologize for the inconvenience caused by the air conditioning issue on your first night, but we’re glad it was resolved promptly. Your comments regarding the sound insulation are noted. It’s wonderful to know you had a good overall experience, and we would be very happy to welcome you back. Thank you once again for your review. We look forward to hosting you again in the future! Best regards, JS Hotels Team
Dear Giulia, First of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to share your feedback. We are delighted to hear that you and your son enjoyed the location, the pool, and our friendly staff. It’s wonderful to know that you would consider returning to us. We appreciate your comments about the meal options. We take your feedback seriously and will work to improve the variety and quality of our food offerings. Your satisfaction is very important to us, and we hope to exceed your expectations on your next visit. Thank you again for your kind words and constructive feedback. We look forward to welcoming you back soon! Best regards, JS Hotels Team
Dear Howard, Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed your stay with us, appreciated the friendly staff, and loved the variety of our buffets and the beachfront location. We’re also glad you enjoyed the evening entertainment. We can’t wait to welcome you back for another fantastic stay! Sunny regards, JS Hotels Team
Dear Jane, Thank you so much for sharing your wonderful experience! We're delighted to hear that you enjoyed your stay and that our JS hotel met your expectations, especially as a solo traveler. It's fantastic to know that Marsa took good care of you and that you appreciated the comfort of your room and the convenient location just a couple of meters from the beach. Your kind words about our team mean a lot to us, and we’re thrilled you plan to return. We look forward to welcoming you back for another amazing holiday. Safe travels until then! Best wishes, JS Hotels Team
Dear Ivo, Thank you so much for your kind words! We apologize for not replying in your language. We’re delighted to hear you enjoyed our JS hotel, the excellent cuisine, and the beautiful beach views during breakfast and dinner. It means a lot to us, and we hope to welcome you back again soon for another wonderful stay! Best wishes, the entire JS Hotels Team
Dear Guest, Thank you very much for your kind words and for sharing your feedback. We are delighted to hear that you enjoyed the island, the hotel with sea views, and our delicious cuisine. Our team is glad to know they could assist you promptly and make your stay pleasant. Please note that we are responding in an international language to ensure clear communication. We hope to welcome you back soon for another wonderful stay! Best regards, JS Hotels Team.
Dear Guest, First of all, we would like to apologize for not replying in French. We are responding in English to ensure clear communication. Thank you very much for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay and appreciated the stunning sea view from your room, as well as the convenient location of the hotel. It's wonderful that you enjoyed the breakfast and dinner buffet. We’re glad Rosa provided excellent service and that you had a comfortable night's sleep. We also appreciate your kind words about the cleanliness and daily housekeeping. Please note that booking half-board scheme does not include beverages with dinner. It is certainly not our intention to make our guests feel uncomfortable. We understand that parking can be challenging at certain times, especially in busy months, and we're glad you were able to find a spot nearby. Thank you again for your honest review. We’re pleased you had an overall enjoyable week, and we hope to welcome you back for an even better experience next time! Best regards, Your JS Hotels Team
