Thank you so much for your wonderful review! We’re thrilled to hear you loved the apartment, the pool, and all the comforts. We appreciate you mentioning the door lock and blinds, our team has already addressed this to ensure a smoother experience for future stays. We hope to welcome you back again soon!
Thank you, Kendra, for your wonderful review. We’re glad you enjoyed the residence, the pool, the views, and the great service.Regarding the communication before arrival, we understand it was frustrating not to connect by phone right away. Our team did follow up promptly, and since the questions were straightforward, we were able to provide the information clearly by message. We also attempted to call back, but we understand you were in a meeting at that time.We’re very happy your overall stay was excellent, and we look forward to welcoming you again.
Muchas gracias por tus comentarios Paola, esperamos que las noches que si pudiste hospedarte las hayas disfrutado al máximo, una disculpa por no poder reembolsar la noche perdida, ya que la reservacion fue hecha con tarifa no reembolsable no nos fue posible proceder. Esperamos poder tenerle pronto de regreso, saludos!
Muchas gracias por tus comentarios, nos encanta escuchar que tu experiencia con nosotros fue agradable, esperamos poder tenerte de vuelta pronto!
Thank you for your valuable feedback. We’re sorry for the inconvenience with the elevators and service, and we’re working to improve both. We're glad you still enjoyed your stay and truly appreciate your intention to return. We look forward to welcoming you back!
Thank you for your detailed feedback Lana. We’re thrilled you found the residence beautiful and enjoyed the rooftop pool. We sincerely regret the challenges you faced with the elevator and noise, which are unfortunately beyond our control. When it came to the door issue, our team was happy to step in and assist to resolve the problem. Your comments are invaluable in helping us improve, and we hope to welcome you back for a more seamless experience in the future.
I’m so glad to hear you and your friends had a great time during your weekend getaway! we are happy you made the most of everything, from the ride to the warm pool and the delicious food and drinks.I’ll be sure to pass along your kind words to Damaris and Carlos, they’ll be thrilled to know they made your stay extra special. We’d love to have you back at Maxwell anytime!
Thank you for your wonderful review Janelle! We’re delighted to hear that your stay exceeded expectations and that you felt comfortable and well taken care of. Providing a seamless experience, from check-in to personalized touches like pre-stocking the fridge, is something we truly value.It’s great to know you enjoyed the stunning views and the relaxing pool area. We appreciate your kind words and hope to welcome you back for another unforgettable stay!
Thank you for your thoughtful review! We’re delighted you enjoyed the rooftop, pool, and spacious accommodations, and we’re glad to hear you had an overall great experience. Your feedback about the bed linen is much appreciated, and we’ll ensure this is addressed promptly to maintain the high standards we strive for.It was a pleasure hosting you, and we hope to welcome you back for an even better stay in the future!
Thank you for your feedback! We’re delighted to hear you enjoyed the pools and found the rooms to your liking. We’re sorry the mattress didn’t meet your expectations, and we value your input as it helps us improve.It’s wonderful to know you had an overall positive experience, and we hope to welcome you back in the future!
