客户评价
由实住客人提供的真实点评
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Our second stay at Milsoms & no real complaints apart from, for anyone elderly or disabled, there are a large number of steps between rooms to look out for. The gardens are delightful & the hotel is justifiably busy. Food & staff are exemplary.
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I’ve been to Milsoms many times and the food is always excellent. You do have to take your own order - write it down on the paper supplied and take it to the bar but I don’t have a big issue with this. As a waitress myself I can understand the reasoning especially for larger tables. It allows you to order at your own pace and you never feel rushed. It does, however, take away from the dining experience somewhat as you’re unable to build any rapport with your waiting staff. The food is excellent, although, over the years the prices have increased while the portion sizes have decreased. Again, as someone in the industry, I can appreciate the increase in suppliers costs however as the prices increase I would’ve appreciated a step up in service (having someone take your order would be nice) I will still leave 5* as the service we did receive from bar staff and attentiveness of the wait staff when clearing is brilliant. My only complaint is that you can’t book a table and I find myself arriving earlier than I’m really wanting to, just to secure a table for the evening. Overall very happy evening and I will continue to dine at all the Milsom restaurants
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Friendly and helpful reception staff. Spacious car park. Room was clean, adequately appointed and sufficient for our needs during our one night stay. Enjoyed the full English breakfast the next morning.
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We have been coming to Milsoms for many years, and always enjoy it. We had fathers day lunch here today, and it was a lovely relaxed lunch, but felt a few things need tweaking, especially at this price point. The waiting staff are (in the main) pretty sullen, and the service standards have dropped. There was a really long wait for starters (all cold) and between courses, which was fine but for anyone with you g children could be tricky. The starters and side dishes seem to have shrunk... 3/4 spears of tenderstem broccoli for 4.95...!? The food itself is lovely, and it's a great relaxed setting. We always enjoy coming, but feel it just needs a bit of attention to make it great!
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Like all the Milsoms places it is a really nice venue. Well kept and smart. My complaint is the service, or lack thereof. You have to write your own order, take it to the counter, wait at the counter, once you get someone's attention you can also order a drink. The food is good, but as there is no real waiting staff the dirty plates just sit there in front of you. I understand that it's cheaper to not have waiting staff but it's damaging your excellent brand. Also, don't suggest a tip on payment when you have had to do everything yourself (unless I get the tip).
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密斯欧米斯酒店预订电话：+8620-86009099
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其他咨询：+44-1206322367 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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密斯欧米斯酒店地址：
Stratford Road, CO7 6HW 科尔切斯特, 英国
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