NH弗兰泽酒店-住客评论

Guest（Family） 2025-12-01
Great breakfast. The staffs are always on top making sure the trays are always filled. Clean room however we booked for 3 people and the staff seems did not check how many people checked in, always replacing towels onlu for 2 people so we ended up having to request for extra towels every day which was annoying.
Guest（Family） 2025-09-01
Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.
Guest（Family） 2025-09-01
It was a nice hotel, costco recommended, nice rooftop pool with a beautiful view of Florence Italy, decent buffet breakfast with a lot if choices
酒店回复：
Dear Marc,It's heartening to hear that you enjoyed your stay at our hotel. The rooftop pool indeed offers a splendid view of Florence and we're delighted that it added value to your experience. We're also pleased that our buffet breakfast met your expectations with its variety. Your kind words are greatly appreciated and provide us with the motivation to continue offering the high standard of service that you've experienced. We look forward to welcoming you back in the future. Best Regards.Guest Relation ManagerNH Firenze
Guest（情侣） 2025-09-01
We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.
Guest（其他） 2025-09-01
Peut mieux faire La piscine est affichée comme ouverte jusqu'à fin septembre sur le site de l'h?tel. Ce n'est pourtant pas le cas. D'autres h?tel des environs ont toujours leur piscine ouverte le dernier week-end de septembre. Pas de système Chromecast sur la télévision ni services de streaming. Le petit déjeuner est bien mais le personnel un peu débordé. Le temps d'attente pour un snack à 14h est très long.
Guest（家庭旅游） 2025-08-01
We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.
Guest（家庭旅游） 2025-08-01
Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.
Guest（情侣） 2025-08-01
Sehr gut
Guest（家庭旅游） 2025-07-01
Overall, our stay was well below expectations given the hotel's rating/stars. The cleanliness and the rooms were below standard. They had not prepared the rooms as family rooms, so everything was missing. Unfortunately, despite the hotel's good central location and polite staff, it did not meet even basic standards.
Guest（情侣） 2023-10-01
A 15 min caminando al pobte. Vecchio.

NH弗兰泽酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Family） 2025-09-01

Guest（Family） 2025-09-01

Guest（情侣） 2025-09-01

Guest（其他） 2025-09-01

Guest（家庭旅游） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（情侣） 2025-08-01

Guest（家庭旅游） 2025-07-01

Guest（情侣） 2023-10-01

客户评价由实住客人提供的真实点评