Hi Michael,Thank you very much for your fantastic review and for choosing to stay with us ??We’re delighted to hear you enjoyed the quiet and cleanliness of the cabin, the comfort of the bed, and our pool, bar, and food options. It’s especially great to know our team made a positive impression.We truly appreciate your recommendation and hope to welcome you back to Nitmiluk again in the future.Warm regards,The Nitmiluk Team
Hi Jane,Thank you for sharing your feedback. We’re glad you enjoyed the pool area and the convenient location near the gorge and walking options. We appreciate your comments and will continue looking for ways to enhance the guest experience.We hope to welcome you back to Nitmiluk in the future!Kind regards,The Nitmiluk Tours Team
Dear Carly,Thank you for sharing your feedback with us, and for choosing to stay with Nitmiluk Tours. We're glad to hear you enjoyed our beautiful location and appreciated the café and its facilities—our team takes pride in providing a welcoming space for all guests to relax and enjoy the surroundings of Nitmiluk National Park.We’re truly sorry to hear about the incident involving the glass and any distress or inconvenience it caused. Cleanliness and guest safety are top priorities for us, and we take this matter very seriously. We have followed up with our housekeeping team to ensure all procedures are thoroughly reviewed to prevent this from happening again.Thank you also for your helpful comment regarding the deck area. We appreciate your suggestion and will assess the safety features to ensure the space is secure, particularly for families with young children.Your feedback is invaluable as we strive to improve our guest experience. We hope to welcome you back for a more comfortable and enjoyable stay in the future.Warm regards,The Nitmiluk Tours Team