时尚喜悦罗多酒店-住客评论

Guest（家庭旅游） 2025-06-01
El hotel está excelente, atención por mensaje en todo momento, limpio, ba?o moderno, cerca de todo y había cafetera y agua
Guest（其他） 2025-06-01
The only redeeming value is the location of you are not sensitive to noise, I am not. You will literally step into the street and be almost in front of the cathedral. Everything else is non existence. No help to plan for early check in or luggage. The ai customer service chat only states it’s too early to give you an answer. If you have very early tours there is nobody to assist with taxis if needed. If you want clean towels being the summer and you are showering more than once there is no help. The breakfast do not include it. For 18 euros per person you will find much better options in less than a block or two. Also they start breakfast at 8am, so if you have an earlier start time you will not have access to it. Good luck asking for a refund. Finally if you want a strong ac this is not for you.
酒店回复：
Dear Flor,Thank you for sharing your feedback. We're glad to hear you enjoyed the central location—being just steps from the cathedral is definitely a highlight for many of our guests.We’re sorry to hear that some aspects of your stay didn’t meet your expectations. For future reference, we do provide a storage locker in the corridor that is accessible to all guests. Inside, you'll find essentials such as fresh towels, bed linen, toilet paper, coffee, tea, and more—available anytime for your convenience.Additionally, our AI chatbot is designed as a first-step support tool, especially for quick answers and basic assistance. However, our dedicated Guest Experience Team is available 24/7 via phone, live chat, or email, and they are always ready to help with any requests.We appreciate your feedback and will continue working to improve the guest experience.Best regards,Julie
Guest（Other） 2025-05-01
Perfect. Beutiful room and just steps from the Duomo..lively street with everything you could wish for. The room is lovely. Really a perfect roo. In the heart of Florence.
酒店回复：
Dear Dory,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful room and the unbeatable location near the Duomo. It’s great to know that everything met your expectations — we hope to welcome you back soon for another great stay!Best regards,Julie
Guest（其他） 2025-05-01
Great value! My check in didn't start off so great because I did not get the necessary email to do the digital check-in ahead of time. But the lady at the 'reception' helped sort it out for me. The room was clean and very spacious. It was a little noisy, given its location, but they provided headphones and it didn't really bother me that much, so it wasn't a big deal for me. The location is excellent. It's walkable to many of the main attractions and the train station is a short walk or taxi away. There is a public taxi stand nearby. Otherwise, you have to schedule one with the florence taxi app. Uber does not work here.
酒店回复：
Dear Ammara,Thank you for sharing your experience! We're happy to hear that you enjoyed the spacious and clean room, as well as the excellent location close to many main attractions and transport options. While we're sorry the check-in didn’t go smoothly at first, we’re glad our team was able to assist you quickly. We truly appreciate your kind words and hope to welcome you again soon!Best regards,Julie
Guest（情侣） 2024-06-01
If you can get by a draggy door to the restroom, this was a great stay & very roomy accommodation. The Duomo was our view out the window and all the activity of Firenze. So close to Uffizi and the many temptations of this fabulous city.
酒店回复：
Dear Marina,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
Guest（其他） 2024-06-01
ótimo op??o em Floren?a Experiência muito boa. A localiza??o realmente é excelente, visitamos os principais pontos a pé. O quarto apesar de estar numa rua muito movimentada tem janelas anti ruídos ent?o n?o tivemos problemas para dormir. Recomendo
酒店回复：
Querida Luana,Queremos agradecer-te pelas tuas palavras simpáticas! Ficamos muito contentes por saber que gostaste da tua estadia e que te divertiste na Numa. Estamos ansiosos por te receber de volta para muitas mais experiências t?o perfeitas e cheias de alma no futuroCumprimentos,

时尚喜悦罗多酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-06-01

Guest（其他） 2025-06-01

Guest（Other） 2025-05-01

Guest（其他） 2025-05-01

Guest（情侣） 2024-06-01

Guest（其他） 2024-06-01

客户评价由实住客人提供的真实点评