客户评价
由实住客人提供的真实点评
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We had a wonderful experience at this hotel. I do agree with previous comments that it was not completely 5 star compared to European standards, but that took nothing away from the excellent time we had. The hotel itself is very well decorated, clean and tidy. The food was ok and seemed to have lots of choice. However the thing that made this hotel for us was the staff. We were so well looked after by Sergio and his team. The young people in the restaurant were really nice and everyone was friendly. We were upgraded to a sea view room and also were allowed a late check out with no extra cost. The hotel was quite quiet, but still, I have never known a hotel not to charge extra where they could have. It was really impressive and made us feel very well looked after. The spa at the hotel was also excellent. Staffed by beautiful Balinese ladies, my husband and I had 2 wonderful treatments which were very well priced (compared to what you would pay in England). The spa was spotless too, with a great indoor pool/jacuzzi, steam and sauna. I can highly recommend this hotel for a nice break and have nothing negative to say at all.
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Really good customer care from all the staff. In particular the hospitality restaurant staff who were very happy to take extra care of us under Chef Ergons helm. Nothing was too much trouble. We are a group of 8 and there was always a table reserved for us.
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Mooi hotel, netje, vriendelijk personeel, maar eten was altijd koud en niet lekker,op hun site staat vermeld restaurant a la carte maar die is er niet meer
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Personnels pas très souriant, nourriture local ( pas européenne) et pas du tout varié. Les chambres sont correcte, et l'h?tel est bien entretenu. Dans l'ensemble une note de 6 sur 10
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Pour un h?tel 5 étoiles, l'état moyen. Le parquet de la chambre est fortement usé, idem pour la porte de la salle de bain. Le nettoyage est vraiment très basique. ??
Il est vendu une salle de fitness mais il n'y en a pas !!! Vraiment dommage. ??
Les repas sont au top !!! Un vrai choix et une très bonne qualité ??
Vraiment dommage que les gens soient si irrespectueux. Ils prennent des assiettes remplies et en jete la moitié. Tout ce gachis...c'est une honte !!! Il devrait y avoir un surplus financier pour cette catégorie de personnages !!! Inadmissible dans le monde où nous vivons !!!??????
Concernant le personnel, c'est assez aléatoire. C'est du 50/50 sur l'amabilité.
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Ho scelto questa struttura perché presentata come un hotel 5 stelle, convinta di vivere un soggiorno di qualità. Purtroppo, la realtà è stata ben diversa e non posso che definire la mia esperienza profondamente deludente. L’unico aspetto che salvo è la gentilezza dello staff, sempre disponibile e cordiale. Oltre a questo, però, non ho trovato nulla che potesse giustificare le 5 stelle dichiarate. Le camere risultavano trascurate, con arredamento datato e manutenzione insufficiente, ben lontane dal comfort e dalla cura che ci si aspetta da un albergo di lusso. I servizi promessi non erano all’altezza: alcuni non funzionanti, altri gestiti con evidente mancanza di organizzazione. Anche la pulizia e l’attenzione ai dettagli lasciavano molto a desiderare. Il rapporto qualità-prezzo è stato inaccettabile: si paga per un 5 stelle, ma ciò che si riceve non arriva nemmeno alla media di un 3 stelle ben gestito. In conclusione, questa struttura non rappresenta in alcun modo gli standard di un vero hotel 5 stelle. Chi sceglie una categoria simile lo fa con aspettative precise di comfort e servizi: qui, purtroppo, non vengono rispettate. Un’esperienza che non consiglio e che non ripeterei.
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Rooms needed serious improving, but didn't spend a lot of time in the room, the lobby and dining areas were nice. Food was excellent, although hamburgers during lunch would have been a bonus. All-inclusive drinks were only coffee, beer, wine, and basic mixers...nothing that required serious bartending skills. The boardwalk right outside the hotel went almost 2 miles in one direction and 1 mile in the other directions, lots of bars and other dining options and tons of stuff for kids to do. Beach area was nice but you had to mark your spot by 8am.
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A family trip to remember
Over all we loved our stay and we definitely recommend to other. Big up all the staff formaking
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Bella struttura nuova e ben posizionata sulla spiaggia. Camere spaziose e silenziose tranne quando ci sono feste in spiaggia con musica a volume molto alto. Sicuramente positiva solamente alcune piccole migliorie soprattutto legate al servizio che forse necessiterebbe di un manager con esperienza in particolare nei servizi di ristorazione. Comunque un giudizio positivo
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Perfekt hotel for solferie i omr?det. All inclusive med godt utvalg.
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高级海滩酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+355-676041008 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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高级海滩酒店地址：
Long Beach 2504, 9012 戈仑, 地拉那州, 阿尔巴尼亚
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