Thank you for your feedback! We’re happy you enjoyed the friendly service and our breakfast. We appreciate your comment about parking and will keep it in mind as we work to improve the guest experience.
Thank you for your kind feedback! We’re glad to hear you liked the room and that our team was able to accommodate your request to move to an inside room due to the cold weather. We’re happy we could make your stay more comfortable and truly appreciate you choosing to stay with us. We hope to welcome you back again soon.
Thank you for sharing this with us. We’re very sorry for the noise disturbance and any inconvenience during your stay — that’s certainly not the experience we aim to provide, especially for families. We appreciate you bringing this to our attention and would like the opportunity to make things right. Please contact us directly so we can assist you further and follow up with our team.
Thank you for your kind review! We’re so glad you enjoyed the room and friendly service. It was our pleasure to upgrade you, and we’re happy your little enjoyed the pool. We hope to welcome your family back again soon!...Elizabeth FD Supervisor
Thank you! We’re so happy to hear you had an awesome stay. The pancake maker and waterslide are definitely guest favourites, and we’re glad you enjoyed them both. We truly appreciate your kind words about the service and breakfast, and we can’t wait to welcome you back again soon!
Merci pour votre commentaire ! Nous sommes ravis de savoir que le personnel à la réception a contribué positivement à votre séjour. Au plaisir de vous accueillir de nouveau bient?t.
Thank you for sharing your experience! We’re glad you enjoyed your clean, spacious room. We apologize for the cold pool and appreciate your understanding—our team did their best given the holiday. We’re happy we could offer a discount and hope to welcome you back for an even warmer experience next time!
Thank you for your wonderful review! We’re glad to hear you enjoyed the large, bright, and clean room, along with our kind and welcoming staff. We appreciate your feedback about the pool area temperature and are happy to know the water and waterslide were a hit—especially with the kids! It’s great to hear they also had fun in the games room. We hope to welcome your family back again soon.
Merci pour votre commentaire. Nous sommes désolés d’apprendre que l’unité de chauffage et de climatisation (PTAC) était bruyante dans votre chambre. Votre remarque est importante et sera partagée avec notre équipe afin d’améliorer le confort de nos chambres. Nous espérons avoir l’occasion de vous accueillir de nouveau.
Thank you so much! We’re thrilled to hear that your stay at the Rodd Royalty was such a great experience. It’s wonderful to know that our friendly team, smooth check-in, spacious loft suite, and pool area all helped make your family vacation enjoyable.We’re also glad you loved the hearty breakfast! Your recommendation means a lot to us, and we hope to welcome you and your family back again soon.
