Hey SunshineThanks for taking the time to share your experience. It’s great to hear the sound system hit the mark for you, and we’re chuffed you found the room spacious with excellent soundproofing. Being just a couple of minutes from the station is a big plus, and we’re glad that early check-in made your arrival smoother.We appreciate your note about the kettle, fridge and TV signal. With our Lean Luxury philosophy, we focus on essential comforts in the room, while additional amenities are available to purchase in our Galleys. Instead of fitting a fridge in every room, we offer high-quality, locally sourced products and other handy items there, so you can pick up what you need when it suits you.Thanks again for the balanced feedback — it helps highlight what worked well for you and where the facilities didn’t quite match expectations. We’d love to welcome you back to Ruby Bea for another stay that’s relaxed, convenient and tuned to your rhythm. Your Ruby Bea Team
Hey Xiaoyunyun,Thanks for sharing your thoughts. We’re glad the central location worked well for you and that your room felt calm despite the buzz from the bar downstairs. It’s great to hear you enjoyed the spacious, industrial-minimal design and those pops of red, plus the city view from the window.On the amenities front, our approach is all about Lean Luxury: we focus on the essentials and high-quality, often locally sourced touches, while keeping extra bits available to pick up as you need. That’s why you won’t find complimentary slippers or an in-room kettle. If slippers would make your stay comfier, they’re available to buy in the Galley’s vending machine, alongside other handy items.We really appreciate your feedback and your understanding. It’d be a pleasure to welcome you back to Ruby Bea for another easy stay with down-to-earth service.Your Ruby Bea Team
Hey SunshineThank you for sharing your review. We're thrilled to hear that you found Ruby Bea to be wonderful and that our team lived up to your expectations. We'll definitely pass your shout-out to Marco; he'll be delighted to know that his food recommendations hit the mark.We're also glad you appreciated our common room with hot and sparkling water - it's part of our efforts to offer a down-to-earth service for our guests.We look forward to welcoming you back for more great food recommendations and a comfortable stay at Ruby Bea.Your Ruby Bea Team
Hey Sunshine,We're absolutely delighted to hear that you had a satisfying stay with us. It's wonderful to know you appreciated our new, stylish design and found the Maisonette room spacious. We're also thrilled that you found our central location convenient. It's always a win when transportation to and from various attractions, the train station, and the airport is made easy, isn't it?To hear that your family loved their stay and that we were the most satisfying hotel on your European trip is truly heartwarming. We hope to have the pleasure of welcoming you and your family back to Ruby Bea in the future.Your Ruby Bea Team
Hey Joeyzhen,Your splendid review has filled us with joy. It's heartening to learn that you found our rooms to be not only large but also immaculate and contemporary, and that we were able to provide you with a cost-effective stay during your Italian journey. Our location is indeed one of our key assets, and we are glad that you enjoyed being in such close proximity to the magnificent Cathedral of Santa Maria del Fiore. The convenience of public transportation, like the nearby tram, is an added advantage for our guests, and we're pleased that it added to your positive experience.Your high recommendation is the best compliment we could hope for, and it would be our absolute pleasure to welcome you back on your next visit to Florence.Your Ruby Bea Team
Hey there,Thanks for sharing your experience at Ruby Bea. We're thrilled to hear that you found our self check-in and check-out convenient and our rooms modern and comfortable. We're glad to know that you enjoyed our Lovely room and found it spacious. Our team puts a lot of thought into the design of our rooms to make each square meter count, so it's wonderful to hear you appreciated that.In relation to the mini-fridge, it's part of our Lean Luxury philosophy to focus on the essentials and make additional amenities available for purchase in our Galleys. We understand that an iced Coke can be a real treat, and we're sorry for any inconvenience this may have caused.We appreciate your feedback and hope to welcome you back to Ruby Bea soon.Your Ruby Bea Team
Hey Mengting,We're absolutely delighted to hear you enjoyed your stay with us at Ruby Bea. It's fantastic to hear that our rooms, specifically our unique features like the Marshall amp and the guitar borrowing service, added a special touch to your stay.Our team of hosts always strive to be friendly and helpful, so your feedback is a wonderful encouragement to them. We're already looking forward to your next visit, perhaps for another impromptu jam session?Your Ruby Bea Team
