Dear Sarah and Stuart, Thank you so much for choosing SENTIDO Phenicia for your first visit to Tunisia, and for sharing such a wonderful review. We are delighted to hear that you found the hotel brilliant, friendly, and relaxing — exactly the experience we aim to deliver. Your kind words about our staff mean a great deal to us. The teams in all departments, from housekeeping to entertainment, truly appreciate when their work is noticed. We are also very pleased that you enjoyed our food selection. With the wide variety available, we always hope every guest will find something they love, and we are glad it was the case for you. It’s great to know that you found your room spacious, clean, and comfortable throughout your stay. Most importantly, we are thrilled that you came for a relaxing holiday and received exactly that. A big thank you from all of us for your kind message. We would be delighted to welcome you back for another wonderful stay. Best regards, Anna Ambassador Sentido
Dear Andy, What a pleasure to read your words and to know that this was already your fourth stay with us – and that you have chosen to book again for 2026. Your loyalty is the greatest compliment our team can receive. We are delighted that the friendly atmosphere and the attitude of our employees continue to make your holidays memorable. Many guests feel exactly as you do: the room is mainly for sleeping and showering, while the true value of SENTIDO Phenicia lies in the hospitality, the beautiful grounds, and the genuine kindness of the staff, many of whom speak several languages to make every guest feel fully welcomed. Our beachfront is indeed one of the most appreciated parts of the hotel, perfect for long walks and peaceful moments by the sea, and it is wonderful to know it remains one of your favourite places. We are continuously improving our facilities, with several phases of refurbishment already in progress, so we hope that on your next visit you will notice even more enhancements while still enjoying the same familiar atmosphere you love. We look forward to welcoming you again and sharing many more great moments together at Sentido Phenicia Hotel. Best regards, Anna Ambassador Sentido
Dear Harry, Thank you for your outstanding review and for recommending Sentido Phenicia so highly. We are delighted to hear that you enjoyed your stay and found our accommodations and dining options to your satisfaction. It is wonderful to know that Alina, Aziz, and the entire entertainment team contributed positively to your experience. We strive to provide a variety of activities and services for our guests' enjoyment, and your feedback is greatly appreciated. Thank you once again, and we look forward to welcoming you back in the future. Best regards, Anna Ambassador Sentido
Dear Jasmine, It is always a true pleasure to welcome you back, and reading your wonderful words after your umpteenth stay truly warms our hearts. Guests like you, who return year after year, are an essential part of SENTIDO Phenicia’s story. We are delighted that the atmosphere created by our employees continues to make your holidays memorable. From the cleaners and waiters to the reception team, porters and the animation team, their genuine kindness and smiles are indeed the soul of our hotel. Your compliments about the food are especially appreciated. The new street-food corner has become a favourite this season, and our chef will be absolutely delighted to hear that her chappatis, fricassés and bambalouni helped you “gain 7lbs.” Aiyshek — she will love reading this! We are also very glad you finally enjoyed some of our evening shows. It is an important part of the atmosphere we love to create for our guests. Your description of the olive-picking activity is beautiful. This experience is an integral part of the SENTIDO edutainment concept, where we combine enjoyment with learning and local immersion. Activities like olive harvesting are not just fun — they are part of our commitment to Travelife sustainability standards, allowing guests to discover regional traditions, understand local agriculture, and engage respectfully with our environment. We are proud that Anis and Alina could share this authentic moment with you. It is lovely to hear that you enjoyed your room, especially the peaceful fig tree full of birds outside your balcony. Bathroom refurbishments are already included in our off-season improvement plan, as part of the hotel’s ongoing upgrades. We are pleased that you found the beach clean, the sunbeds plentiful, and that the daytime activities were available without ever feeling intrusive — exactly the balance we aim for. Thank you once again for your loyalty, your kindness, and the beautiful energy you always bring with you. We already look forward to welcoming you back for your next visit. Best regards, Anna Ambassador Sentido
Beste Zehra, Hartelijk dank voor uw mooie woorden en uw positieve beoordeling. Het verheugt ons enorm om te lezen dat u zo tevreden was met onze service en dat Alina elke dag voor een fijne sfeer heeft gezorgd. We zullen uw complimenten zeker aan haar doorgeven. Ook ons receptieteam zal blij zijn te horen dat zij u goed hebben kunnen ondersteunen bij het regelen van uw koffer met de luchthaven. Wij proberen altijd zo snel mogelijk te helpen, zeker in dit soort situaties. Fijn dat u heeft genoten van het eten en van onze rustgevende omgeving. We hopen u in de toekomst opnieuw te mogen verwelkomen voor een even aangename vakantie. Met vriendelijke groet, Anna Ambassador Sentido
