桑提多腓尼基酒店-住客评论

Guest（Solo traveler） 2025-10-01
The staff make this holiday, they are truly friendly, helpful and energetic. Food is as you would expect at an all inclusive & it’s only draw back is the time slot for dinner of an evening when you have to stick to your time & table. Outside area of the hotel, plenty of sun loungers, tables, parasol’s. Well maintained gardens/trees and paths. Pool bar is a favourite for a nice chilled drink watching the world go by. Crazy train excursion is an absolute must!!!!! Glad I was talked around into going, beat shopping trip in ages. Beach area lovely blue sea plenty of loungers, showers just off the beach along with a drinks bar and BBQ restaurant. Just watch out for the locals selling stuff, they are a bit annoying as in your face. Activities are endless during the day, aqua-aerobics, archery, darts, tennis…….. The catamaran excursion also a highlight seeing the coastline. My first time experience of Tunisia and not disappointed so it won’t be my last.
Guest（Traveling with friends） 2025-10-01
This was my first trip to Tunisia and it didn't disappoint. From start to finish, every member of staff were so friendly. The entertainment team amazing, I had a Hammam massage in the spa which was well worth the money as well as a hot oil massage and a pedicure too. The beach was very clean, the food & drink flowed a plenty and there really was something for everyone
Guest（Solo traveler） 2025-10-01
Stayed for a week in September and with some little misgivings had a very enjoyable holiday. The standout memory is the friendliness of the staff and that is pretty much all other them from the reception through to gardeners, all were smiling and greeted you with warmth. The hotel is a clean and tidy 4 star starting to show it age in some areas. The bathroom in the room was certainly in need of a little bit of a make over albeit it was clean with hot water at all times, it was tired. The room was clean and tidy again a little tired but acceptable. The safe in the room is free of charge, nice to see. Kettle and cups in the room but no tea of coffee, bring your own or grab some in restaurant. There were sun beds free all day but it still beats me that people were rushing down at 0600 with towels to secure a bed, what's wrong with these people. Great clean and well maintained pool and relaxation areas leading to a beach with again lots of sun-beds. Dining was overall a fine experience, the main self service restaurant was used for lunch and dinner and provided a good selection of hot and cold food. Breakfast was served in a smaller side restaurant and provided a limited selection of hot and cold food. I have to say not my best eating experience. Over and undercooked greasy omelettes made to order dependent on which chef was cooking. The hot buffet was overall a disappointing experience everything seemed cooked to death or tasteless. The limited salad was entirely acceptable as was the fruit selection. A couple of moans, Hotel tax I know one has to pay as I have visited Tunisia a few time before and always paid by card in local currency. This was not acceptable and they wanted cash if not Tunisian dinar, ￡sterling or euro. This being a closed currency unless you have secured some dinar on arrival at the airport you are stung and have to pay in cash at a very high rate of hotel exchange. Be aware. There is no bottled water included in the AI but water stations are provided throughout the hotel Bring a water container of you end up having to purchase and over priced hotel item. Would I visit again, yes but would be aware of the shortcomings.
Guest（家庭旅游） 2025-10-01
Das Personal ist sehr freundlich. Das Essen ist sehr abwechslungsreich und qualitativ sehr hochwertig. Die Anlage ist sehr weitl?ufig und sch?n gestaltet.
酒店回复：
Liebe Ellen, Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genie?en konnten, unser Personal, die abwechslungsreiche Küche und die weitl?ufige, sch?n gestaltete Anlage gesch?tzt haben. Wir hoffen, Sie bald wieder im Sentido Phenicia begrü?en zu dürfen! Mit freundlichen Grü?en, Anna Ambassador Sentido
Guest（家庭旅游） 2025-10-01
Super séjour pour la première fois en Tunisie merveilleuse équipe d animation super h?tel nourriture au top je recommande pour tous
酒店回复：
Chère Gabrielle, Merci beaucoup pour votre commentaire si positif ! Nous sommes ravis que vous ayez passé un excellent séjour lors de votre première visite en Tunisie et que vous ayez apprécié notre équipe d’animation, l’h?tel et la qualité de notre restauration. Nous espérons avoir le plaisir de vous accueillir à nouveau très bient?t pour un autre merveilleux séjour au Sentido Phenicia ! Meilleures salutations, Anna Ambassadeur Sentido
Guest（情侣） 2025-10-01
Super Hotel, liebe Animateure, geben sich ganz viel Mühe und bieten den ganzen Tag Unterhaltung. Essen ist sehr vielseitig, für jeden was dabei.
酒店回复：
Liebe Lea-Sophie, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen Ihr Aufenthalt im SENTIDO Phenicia so gut gefallen hat. Unser Animationsteam wird sich über Ihr Lob besonders freuen – sie geben tats?chlich jeden Tag ihr Bestes, um unseren G?sten abwechslungsreiche Unterhaltung zu bieten. Auch sch?n zu h?ren, dass Sie die Vielfalt unseres Essensangebots genossen haben und für Sie immer etwas dabei war. Wir würden uns sehr freuen, Sie bald wieder bei uns begrü?en zu dürfen. Herzliche Grü?e, Anna Ambassador Sentido
Guest（家庭旅游） 2025-10-01
Nous avons passé une semaine merveilleuse cet automne, tout f?t parfait. La piscine et les jardins sont splendides, et la plage tout simplement superbe ,quel bonheur d’avoir pu s’y baigner chaque jour ! La nourriture est très variée et excellente; on adore la cuisine Tunisienne et nous nous sommes régalés chaque soir ! Le service à table impeccable, que ?a soit au buffet ou au resto BBQ de la plage. Les animations sont d’un très bon niveau. Un grand bravo à toute l’équipe d’animation, toujours souriante et pleine d’énergie ! Merci Aziz pour ta gentillesse. Nous tenons aussi à souligner la gentillesse et la disponibilité de tout le personnel, toujours attentionné et bienveillant. C’est un vrai plaisir d’être accueilli avec autant de chaleur humaine. Un immense merci à toute l’équipe de l’h?tel de nous permettre de vivre d’aussi belles vacances, nous y reviendrons avec grand plaisir!
酒店回复：
Bonjour, Un grand merci pour votre superbe retour. Nous sommes ravis que vous ayez passé une semaine merveilleuse et que vous ayez autant apprécié nos jardins, nos piscines et notre plage. Quel plaisir également de lire que la cuisine tunisienne, le service, et le BBQ de la plage vous ont enchantés. Notre équipe d’animation, toujours pleine d’énergie, sera très touchée par vos compliments — ainsi qu’Aziz. Votre reconnaissance pour la gentillesse et la disponibilité de notre personnel nous va droit au c?ur. Merci d’avoir choisi le Sentido Phenicia. Nous serons très heureux de vous accueillir de nouveau pour un autre beau séjour. Meilleures salutations, Anna Ambassadeur Sentido
Guest（Couple） 2025-09-01
"We recently celebrated our 21st wedding anniversary at the Hotel Phenisa, and it was an unforgettable experience! From the moment we arrived at midday, the staff's warm smiles and refreshing lemon drinks set the tone for a fantastic stay. The reception team's flexibility and willingness to accommodate our request for a swim-up room upgrade were impressive. For just ￡30 extra per day, we enjoyed a luxurious room with a stocked mini-bar and the convenience of ordering drinks and snacks directly to our lounger. A huge shout-out to our fabulous cleaners, Monica and Hayet, who brought joy and laughter to our daily routine. The hotel's facilities were excellent, with easy access to the room, pool, and beach. While the breakfast selection was vast, we did notice the absence of traditional bacon and traditional sausages. But plenty eggs, yougart cereals, bread, smoothies. However, the BBQ lunch on the beach was a highlight, with delicious kebab wraps. We appreciated the allocated table for dinner at the restaurant, it meant you didnt need to look for a table and we could both go together and get out food and eat together. We arent fussy eaters and found there was a variety of food and always found something and enjoyed what we ate. I would have liked to see crackers at the cheese station. You can select a 6.30-7.30 or 8pm-9. The Chinese restaurant was also worth the ￡15 per person –we really enjoyed the meal and we left feeling stuffed! The entertainment team and staff were exceptional, working tirelessly to ensure our stay was memorable. The 'Crazy Train' activity was hilarious, albeit not for the faint-hearted! The boys were fantastic. The entertainment team driven shows the 80s theme and movie night were a highlight for me. The work that goes into that is outstanding. We visited the nearby Medina, on the Friday evening which offered a vibrant atmosphere and was an affordable taxi ride cost around ￡4 odd each way. Overall, we'd highly recommend the Hotel Phenisa for a relaxing, sun-soaked week. The staff's friendliness, flexibility, and hard work made our stay truly special. Thank you
Guest（Couple） 2025-09-01
First time at the Phenica hotel. From the moment we arrived the staff were attentive, nothing was to much. We arrived mid morning and wasn't expecting to get straight into our room, but we did. The room was good, kettle, fridge, the tea and coffee wasn't in the room, as soon as we told reception it was there in less than 30 mins plus a carton of milk. Very clean room, bathroom a good size, could maybe do with an upgrade. Shower was always hot. Balcony a good size. Our housekeeping guy Chokri, was fantastic. The restraurants on site were very good a good choice to match even the fussiest eater. Afternoons at 14.30 there would snacks, cakes, ice-cream, waffles and crepes. The entertainment team have been the best in all resorts we have visited. During the day you could take part in any of the activities, no pressure. Archery is good and also bouille, never done them before but geat fun. If you can, go out on the crazy train. It is the most unforgettable experience with Spiderman for four hours. All members of staff are very friendly but the entertainment staff made our trip, with also the great shows they put on every night. We would fully recommended this resort. Our family in Switzerland are talking about visiting this lovely hotel next year.
Guest（与好友旅游） 2025-09-01
Camere vetuste e con i tendaggi sporchi. Cibo incommentabile, pessimo, soprattutto per il ristorante le panache che dovrebbe essere la loro punta di diamante, una delle esperienze più imbarazzanti della mia vita. Animazione non al top. Escursione proposta dal tipo in spiaggia a dir poco pessima, mai fatto un giro in quad così orribile. Unica nota positiva la spiaggia, è bella e si sta bene almeno là.
酒店回复：
Ciao, La ringraziamo per aver condiviso il suo feedback. Prendiamo sempre in considerazione le osservazioni dei nostri ospiti per migliorare i nostri servizi. Riguardo alle camere e ai tendaggi, il nostro staff effettua regolarmente pulizie e controlli, e ogni inverno eseguiamo lavori di rinnovo per mantenere la struttura in buone condizioni. Per quanto riguarda la ristorazione e le escursioni, quando un ospite segnala eventuali disagi durante il soggiorno possiamo intervenire subito e trovare soluzioni adeguate. Purtroppo, condividendo le osservazioni solo online dopo il soggiorno non è possibile intervenire. Siamo comunque felici che abbia apprezzato la spiaggia e l’ambiente esterno del nostro hotel. Cordiali saluti, Anna Ambasciatore Sentido

桑提多腓尼基酒店

客户评价 由实住客人提供的真实点评

Guest（Solo traveler） 2025-10-01

Guest（Traveling with friends） 2025-10-01

Guest（Solo traveler） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（情侣） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（Couple） 2025-09-01

Guest（Couple） 2025-09-01

Guest（与好友旅游） 2025-09-01

客户评价由实住客人提供的真实点评